Valon Sadria

• Welcomed residents and guests, ensuring a positive first impression of property.
• Monitored building access, maintaining security protocols for safety.
• Assisted residents with inquiries, providing information and resolving issues promptly.
• Coordinated package deliveries, ensuring timely distribution to residents.
• Managed visitor logs, tracking entries and exits for security purposes.

• Performed general repairs and maintenance tasks, ensuring functionality of appliances and fixtures.
• Conducted routine inspections to identify and resolve potential issues proactively.
• Collaborated with clients to understand needs and provide tailored handyman services.
• Utilized various tools and equipment for efficient repair processes and quality results.
• Maintained a clean and organized work environment, promoting safety standards on-site.

In 2018, I assumed the role of Executive Manager
at BLED Group, a conglomerate that includes TV
ALB, NimiTV, FASTTV, and SetPlex, companies
specializing in broadcasting, information
technology, programming, video, editing, and
graphic design.
Key Responsibilities:
I have led the overall strategy of the BLED group,
harmonizing the activities of all the
aforementioned companies.
I have overseen the operations of television
platforms, ensuring high-quality services for
clients in American and European markets.

I have directed technological development,
integrating programming, video editing, and
graphic design into all our products.
I have orchestrated collaboration between
different teams to ensure full integration of
services with the latest technologies.
I have spearheaded negotiations with strategic
partners to expand the range of services and
content.
I have designed and implemented strategies to
increase the client base in international markets.
I have ensured that all operations comply with
media and telecommunications industry
regulations.
I have fostered innovation in the field of
television services, continuously adapting them
to market demands.
I have managed the group's budget and
optimized expenses to maximize profits.
I have represented BLED Group at significant
industry events and in media relations.

• Supervised billing operations, ensuring accuracy and compliance with company policies.
• Trained staff on billing procedures, enhancing team efficiency and knowledge retention.
• Implemented process improvements, reducing billing discrepancies and streamlining workflows.
• Supervision of on-site works
• Collaboration with architects for work
  planning
• Contracting of on-site works
• Research of works and offers in the market
• Coordination of on-site works

• I have managed the daily operations of
  NimiTV and SetPlex IPTV platforms.
• I have provided technical support for clients
  in America and Europe, resolving various
  streaming and application usage issues.
• I have coordinated with technical teams to
  ensure high-quality service in different
  geographical areas.
• I have managed the integration of new
  content, ensuring its suitability for American
  and European audiences.
• I have developed and implemented
  strategies to improve customer satisfaction in
  international markets.
• I have collaborated with developers to
  optimize user interfaces according to regional
  preferences.
• I have analyzed usage data to identify
  specific customer needs in different regions.
• I have ensured compliance with
  broadcasting and copyright regulations in the
  USA and EU.
  I have managed the payment and billing
  system for international subscriptions.
• I have trained staff to respond to the specific
  needs of American and European clients.