Valorie Yantis
Austin,TX.
Summary
Focused Cashier Assistant lends a can-do demeanor to support the front-end checkout experience. Particular focus on keeping shopping areas, cashier stations, carts, and baskets sanitized for each use. Dedicated approach to helping resolve customer inquiries and support product location, purchase, and transport. Detailed understanding of practices to keep the store smoothly operating. Dedicated Cashier Assistant brings a customer-first attitude to helping clients safely shop, buy, and transport items to vehicles. Experience cleaning and sanitizing work environments, carts, and baskets alike to promote customer health and well-being. No-job-too-small approach to helping locate, bag, and carry purchases. Offers an energetic approach to assisting customers and fellow employees. Organized Operator skilled in equipment operation, safety, and quality initiatives. Experienced with equipment maintenance, inspections, and basic repairs. Team player and clear communicator. Committed [Job Title] with a strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping the line moving smoothly. Dedicated Operator specializes in shipping, receiving, and meeting delivery deadlines. Prioritizes safety and values efficiency. Works well alone or with the team in a fast-paced environment. Skilled Production Worker offering seven years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Operator position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Cashier Assistant
Goodwill Industries Of Austin, Tx.
7817 Clocktower Dr.
08.2022 - 12.2023
- Set up new sales displays each week with fresh merchandise.
- Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
- Contributed to store success by actively participating in promotional events and cross-departmental support when needed.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Adhered strictly to loss prevention guidelines, promptly reporting any suspicious activities or discrepancies to management.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Retrieved items for customers and verified prices.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Removed trash, swept, and mopped floors for professional appearance.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Performed cash, card and check transactions to complete customer purchases.
- Monitored store for suspicious activity and reported security concerns for prompt action.
- Trained new cashier assistants in company policies, procedures, and best practices for optimal performance.
- Managed lines effectively by directing customers to open registers or assisting them with self-checkout machines as needed.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Contributed to increased sales by offering relevant product suggestions during checkout interactions.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
- Helped clients transport large or bulky items into vehicles.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Met customer needs through polite, friendly and attentive service.
- Worked with other associates to support cashiers and management needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Answered questions about store policies and addressed customer concerns.
- Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Trained new cashier team members in customer service and money handling processes.
- Bagged items securely to minimize breakages and reduce losses.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Cleaned and sanitized cashier workstation and scanning area.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked with floor team and managers to meet wide range of customer needs.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Learned duties for various positions and provided backup at key times.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Operated cash register to record transactions accurately and efficiently.
Waste Disposal( Operator)
City Of Austin
Austin,Tx.
04.1998 - 09.2004
- Assembled products according to changing daily work orders and specific customer needs.
- Assisted with equipment startups and machine installation tasks.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Supported management in achieving strategic objectives related to productivity, cost control, quality assurance, and compliance with regulatory requirements.
- Supported management in achieving strategic objectives related to productivity, cost control, quality assurance, compliance with regulatory requirements.
- Worked outside in all weather conditions.
- Coordinated with other departments to address production-related issues, fostering effective communication across teams.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Analyzed and measured final products with precision tools to confirm compliance to specifications and standards.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Prepared reports and technical documentation of day-to-day production processes.
- Provided on-the-job training to newly hired workers and team members.
- Maintained organized work area by cleaning and removing hazards.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Optimized production workflows by analyzing processes, identifying inefficiencies, and implementing corrective actions.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Participated in continuous improvement initiatives, identifying areas for process optimization and recommending changes for implementation.
- Set up machines to start production cycles and controlled machine settings.
- Performed general equipment maintenance and repair to minimize downtime.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Adjusted machines to increase productivity for runs.
- Inspected products and machines to maintain quality and efficiency.
Education
Vocational - Adult And Continuing Education Administration
Austin Community College
Austin, TX02.2024
GED -
Texas Education Agency
1701 North Congress Ave. Austin, Texas 7870110.1996
Skills
- Reliable and Responsible
- Coin and Currency Counting
- Fitting Room Oversight
- Total Sales Reconciliation
- Team Collaboration
- Payment Collection
- Till Balancing
- Drawer management
- Issue Resolution
- Cash Register Operations
- Training and mentoring
- Currency counting
Timeline
Cashier Assistant
Goodwill Industries Of Austin, Tx.
08.2022 - 12.2023
Waste Disposal( Operator)
City Of Austin
04.1998 - 09.2004
Vocational - Adult And Continuing Education Administration
Austin Community College
GED -
Texas Education Agency