Valory Wells
Westfield,IN
Summary
Retail Professional experienced in customer service, sales, and store operations. Achieved operational efficiency through effective team leadership, strategic planning, and strong communication skills. Focused on fostering a productive work environment and supporting team development.
Overview
7
7
years of professional experience
Work History
Part-Time Manager
ICING
Round Rock, TX
05.2022 - 08.2022
- Guided customers in finding products and selecting items to enhance their shopping experience.
- Assisted with employee training, scheduling, and daily store operations.
- Helped customers find products, choose items, and complete purchases.
- Resolved customer inquiries and addressed concerns.
- Supported employee training and coordinated scheduling to streamline daily store operations.
Sales Associate
MASSAGE ENVY
Austin, TX
07.2018 - 03.2020
- Assisted customers with appointments, memberships, product inquiries, and general questions to enhance their experience.
- Worked with customers to address questions or concerns.
- Managed cash registers and processed customer transactions to ensure accurate financial operations.
- Handled registers, cash, and customer transactions.
- Assisted with training other employees and day-to-day store operations.
- Addressed customer questions and concerns to foster satisfaction and loyalty.
Sales Associate
GNC
Austin, TX
07.2017 - 07.2018
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Helped customers choose products and answered questions about products in the store.
- Assisted with training other employees and resolving customer concerns.
- Assisted with opening and closing the store, cash handling, and daily deposits.
- Trained new employees and resolved customer concerns to improve service quality.
Sales Associate
AEROPOSTALE
Round Rock, TX
06.2015 - 01.2018
- Assisted customers in selecting clothing and sizes, enhancing shopping experience.
- Processed customer purchases efficiently, ensuring accurate transactions.
- Restocked merchandise and kept the sales floor organized.
- Helped maintain a clean and organized store.
- Collaborated with team members to fulfill daily store tasks and provide customer support.
Education
High School Diploma -
Vista Ridge High School
Cedar Park, TX06-2017
Skills
- Customer support
- Financial Transactions
- POS/Register Systems
- Cash Handling
- Opening & Closing
- Cash Management
- Inventory
- Scheduling
- Employee Training
- Problem Solving
- Organization
- Teamwork
- Client relations
- Customer service
- Verbal and written communication
- Sales techniques
- Problem resolution
- Training and development
- Problem-solving aptitude
- Decision-making
Timeline
Part-Time Manager
ICING
05.2022 - 08.2022
Sales Associate
MASSAGE ENVY
07.2018 - 03.2020
Sales Associate
GNC
07.2017 - 07.2018
Sales Associate
AEROPOSTALE
06.2015 - 01.2018
High School Diploma -
Vista Ridge High School