Van Henson
Oakley,CA
Summary
Dynamic restaurant owner with a proven track record at Dads BBQ, excelling in staff supervision and cost control. Enhanced operational efficiency through strategic menu development and strong vendor relations. Committed to fostering a positive team environment while ensuring compliance with health codes, resulting in improved customer satisfaction and streamlined operations.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Restaurant Owner
Dads Bbq Next Generation
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
- Recruited, hired, and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and Number employees.
- Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
- Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Supervisor
Dads Bbq
Antioch, CA
09.2020 - 01.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Shred Driver
Iron Mountain
Tracy, CA
10.2017 - 01.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
Record Center Coordinator
Iron Mountain
Landover, MD
05.2006 - 10.2017
- Entered data, generated reports, and produced tracking documents.
- Developed strong relationships with community partners to enhance collaboration opportunities and expand program reach.
- Streamlined communication between staff members by establishing clear channels of communication for planning purposes.
- Collaborated with team members to develop innovative program offerings, attracting a diverse range of participants.
- Monitored facility maintenance needs, scheduling repairs as needed to maintain a safe and welcoming environment for participants.
- Facilitated regular staff meetings where progress updates were shared among team members.
- Increased participant satisfaction by providing exceptional customer service and promptly addressing concerns.
- Coordinated with external vendors to secure necessary resources for events, ensuring timely delivery and cost-effective solutions.
- Maintained a clean and inviting facility by coordinating regular cleaning schedules with janitorial staff.
- Gathered and organized materials to support operations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Kept high average of performance evaluations.
Education
Annapolis High
Annapolis, MDSkills
- Menu development
- Staff supervision
- Business planning
- Customer engagement
- Staff management
- Inventory management
- Small business operations
- Vendor relations
- Food presentation
- Staff leadership
- Cost control
- Employee scheduling
- Delivery scheduling
- Staff hiring
- POS system operation
- Health code compliance
- Building maintenance
- Operations management
- Schedule coordination
- Allergy awareness
- Schedule management
- Performance improvement
- Labor cost controls
- Complaint investigation
Certification
Managers Food and Handler
Timeline
Supervisor
Dads Bbq
09.2020 - 01.2025
Shred Driver
Iron Mountain
10.2017 - 01.2023
Record Center Coordinator
Iron Mountain
05.2006 - 10.2017
Restaurant Owner
Dads Bbq Next Generation
Annapolis High