VAN MARSHALL
Las Vegas
Summary
Detail-oriented professional with extensive experience in safety compliance and process improvement. Known for conducting thorough inspections and training teams on safety protocols, contributing to a secure work environment and efficient operations.
Overview
11
11
years of professional experience
4
4
Certifications
Work History
Marketing Associate
Ident Marketing
Las Vegas
2026.02 - Current
- Conducted outbound calls to potential customers for product promotions.
- Collaborated with team members to improve script effectiveness and engagement.
- Handled customer inquiries and resolved issues during calls promptly.
- Provided product information, answered questions, and offered solutions to customer inquiries.
- Developed relationships with customers to increase sales opportunities.
- Handled inbound telephone calls from interested customers.
- Initiated outbound calls to prospective clients using scripts.
- Recorded accurate notes about each conversation into company database for future reference.
- Managed time effectively by scheduling daily call times based on peak hours or other factors.
- Adhered to all applicable laws, regulations, policies, and procedures when conducting telemarketing activities.
- Provided timely, courteous, and knowledgeable responses to information requests.
Rope Access Technician
Access Solutions
Henderson
2025.03 - 2026.02
- Conducted pre-job inspections to ensure compliance with safety regulations.
- Performed routine maintenance on tools and gear utilized in operations.
- Installed, inspected, and maintained various industrial equipment through rope access methods.
- Monitored weather conditions to guarantee safe job completion.
- Provided training on safe use of rope access equipment and techniques.
- Engaged in ongoing training to enhance skills and safety knowledge.
- Maintained communication with ground crew during all operational phases.
- Created detailed reports on job progress and issues encountered.
High Rise Window Cleaner
American High Rise
Las Vegas
2024.01 - 2025.03
- Operated aerial lifts, bosun chairs, and swing stages to access high-rise windows.
- Installed anchor points for harnesses and ropes to ensure safety during operations.
- Cleaned windows on high-rise buildings utilizing specialized equipment and safety harnesses.
- Conducted safety inspections of window cleaning equipment to maintain compliance.
- Assisted team members with setup and removal of scaffolding systems efficiently.
- Maintained tools and equipment in optimal condition for enhanced performance.
- Inspected building exteriors for damage before commencing window cleaning tasks.
- Adhered strictly to safety protocols to ensure a secure working environment.
Vinyl Installer
Hang Time Installers
Las Vegas
2015.08 - 2024.01
- Maintained tools and equipment for optimal performance during projects.
- Assisted in training new installers on best practices and techniques.
- Resolved installation issues promptly to ensure client satisfaction.
- Kept work area clean at all times throughout job duration to ensure safe working conditions.
- Ensured all necessary tools were available prior to beginning each job assignment.
- Maintained detailed records of all jobs completed including measurements taken during installation process.
- Collaborated with team members to ensure efficient workflow when completing multiple projects simultaneously.
- Repaired loose seams, tears, rips, or other damage caused by improper installation techniques.
- Connected pieces of pre-cut vinyl together using specialized tools such as heat guns, rollers, and scrapers.
- Loaded and unloaded ladders, walk boards, latter jacks and other large tools and equipment to prepare for job tasks.
- Read and interpreted specs, building plans, blueprints and sketches to successfully complete each task.
- Conducted site surveys prior to installation to take measurements and determine needed materials for project completion.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Completed scheduled appointments on time to drive quality service.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Installed high rise vinyl building wraps at varying heights from 700' to ground level
- Determined equipment and rigging needed for job and provided cross country transportation and set-up.
- Managed lodging room and board of employees during extended out of town trips.
- Managed scheduling and payroll of employees across multiple job sites.
- Trained new hires on safe and proper installation and removal methods.
- Setup, teardown, and transportation of wire rope suspended platforms (swing stages) utilizing a variety of anchoring methods.
- Ensure a safe positive work environment.
Education
6g - Welding
Area Technical Trade Center
Las Vegas2000-06
High School Diploma -
Basic High School
Henderson, NV2000-06
Skills
- Outbound calling
- Script development
- Customer relationship management
- Product promotion
- Time management
- Telemarketing compliance
- Rope access techniques
- Safety compliance
- Equipment inspection
- Technical reporting
- Risk assessment
- Attention to detail
- Process improvement
- Hazard identification capacity
- Safety inspection proficiency
- Vertical transportation
- Rope Access expertise
- Confined space entry
- Rigging techniques mastery
- Anchorage system understanding
- Electrical installation experience
- Hoist operations
- Problem-solving abilities
- Troubleshooting and repair
- Analytical thinking
- Aerial lift operation
- Anchor point installation
- Scaffolding setup
- Fall protection expertise
- Height tolerance
- Physical strength
- Ladder safety awareness
- Rope access proficiency
- Safety regulations
- Lift equipment operation
- Safety harness proficiency
- Fall protection training
- Industrial equipment operation
- Mechanical aptitude
- Equipment operation
- Power equipment operation
- Signage installation
- Power tools operation
- Machinery disassembly
- Vinyl installation
- Workflow coordination
- Training development
- Vinyl repair
- Window film installation
- Seamless installation
- Welding basics
- Active listening
- Goal setting
- Relationship building
Certification
OSHA 10
Timeline
Marketing Associate
Ident Marketing
2026.02 - Current
Rope Access Technician
Access Solutions
2025.03 - 2026.02
High Rise Window Cleaner
American High Rise
2024.01 - 2025.03
Vinyl Installer
Hang Time Installers
2015.08 - 2024.01
6g - Welding
Area Technical Trade Center
High School Diploma -
Basic High School