Van Nguyen
Philadelphia,PA
Overview
4
4
years of professional experience
Work History
Salon Manager
Bellagio Nail Salon
04.2022 - Current
- Assisting, overseeing, and evaluating over 20 employees, facility cleanliness, and sales
- Resolved customer concerns promptly and efficiently to maintain strong reputation within local community.
- Developed successful marketing initiatives to attract new clients and retain existing ones through social media campaigns and promotional offers.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Managed financial aspects of salon, including budgeting, payroll processing, and inventory management.
Administration Assistant
Semba
02.2020 - 05.2020
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions
- Managed department budgets and generated financial reports for management review
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Income Auditor Trainee
Intercontinential Landmark
09.2019 - 12.2019
- Analyzed data and findings to prepare reports detailing financial information
- Performed observations and evaluated supporting documents to supplement audit findings.
- Enhanced financial accuracy by meticulously reviewing and reconciling daily revenue transactions.
- Collaborated with finance team members to analyze trends, monitor budgets, and provide accurate forecasts for management decision making.
- Assisted in maintaining a strong internal control environment, conducting regular audits and reviews of operational procedures.
Education
MBA - Finance
ROWAN UNIVERSITY
New Jersey12.2022
Bachelor of Arts - Economics And Finance
RMIT UNIVERSITY
Vietnam12.2020
Skills
- Bilingual Vietnamese/English
- Financial product knowledge
- Relationship Building
- Issues Resolution
- Transaction Processing
- Attention to Detail
- MS Excel
- Customer Satisfaction
- Sales strategy
- Cash Handling
- Financial Services
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Salon Manager
Bellagio Nail Salon
04.2022 - Current
Administration Assistant
Semba
02.2020 - 05.2020
Income Auditor Trainee
Intercontinential Landmark
09.2019 - 12.2019
MBA - Finance
ROWAN UNIVERSITY
Bachelor of Arts - Economics And Finance
RMIT UNIVERSITY