Summary
Overview
Work History
Education
Skills
Reading, Traveling.
Languages
Timeline
Generic

Van Pham

Yukon,OK

Summary

Proven Nail Technician and Receptionist with a track record of enhancing customer satisfaction through exceptional service and effective team collaboration. Skilled in problem-solving and maintaining strong client relationships, significantly contributing to a positive work environment. Expertise in customer service and communication, driving loyalty and trust without specifying a numerical percentage.

Overview

2
2
years of professional experience

Work History

Nail Technician

01.2024 - Current
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
  • Communicated effectively with management concerning important customer issues.

Receptionist

02.2023 - 01.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.

Education

Associate of Science - Psychology

Oklahoma City Community College
Oklahoma City, OK
08.2025

Skills

    Customer Service

    Team Collaboration

    Problem-solving skills

Reading, Traveling.

Reading is one way I expand my knowledge and practice my language skills. I am currently an upper-intermediate English user and a native Vietnamese speaker. I am also on my way to learning a third language. To be well-adjusted to the ever-changing world, I love traveling to connect to the local cultures. Both reading and traveling are my ways of learning things.

Languages

Vietnamese
Native or Bilingual
English
Professional Working

Timeline

Nail Technician

01.2024 - Current

Receptionist

02.2023 - 01.2024

Associate of Science - Psychology

Oklahoma City Community College
Van Pham