Savannah Buck
Boone,NC
Summary
Retail Associate handling register transactions, merchandise support, and customer service in busy store settings. Delivers accurate checkout processing, resolves customer questions on the floor, and keeps shelves, racks, and signage organized to support sales and product visibility. Contributes to a welcoming shopping experience through fast issue resolution and steady stock maintenance.
Overview
6
6
years of professional experience
Work History
Retail Associate
HOBBY LOBBY Retail Stores
09.2025 - Current
- Processed customer transactions with accuracy and efficiency at the register.
- Welcome customers with friendly conversation and answer questions to create a positive shopping experience.
- Assist shoppers in locating merchandise and resolving concerns using problem-solving and clear communication.
- Restock shelves, racks, and bins with merchandise and change signage to highlight special items.
- Maintain a clean, organized, and safe shopping environment for customers and staff.
- Coordinate daily tasks with teammates to keep service flowing smoothly across the store.
- Found customers online orders and prepared them to be shipped off
Cashier/STH
Belk Department Store
05.2026 - 08.2026
- Handled register duties with accuracy while supporting smooth customer flow during busy sales periods.
- Greeted customers professionally and answered basic questions about purchases, returns, and store policies.
- Balanced cash drawer and followed checkout procedures to support accurate end-of-shift reconciliation.
- Maintained a clean checkout area and organized nearby merchandise to improve the customer experience.
Retail Sales Associate
Bath & Body Works
09.2022 - 09.2025
- Built rapport with shoppers through friendly conversation and attentive service to strengthen the overall store experience.
- Asked open-ended questions to identify customer needs and recommend merchandise suited to each shopper's preferences.
- Resolved customer complaints professionally and maintained a positive tone that supported loyalty and repeat business.
- Restocked shelves, racks, and bins with new merchandise while updating signage to highlight special items and promotions.
- Monitored inventory throughout the day and participated in training sessions to stay current on products and services.
Cashier
Zaxbys
10.2020 - 08.2023
- Trained new staff on cash handling procedures and customer service standards to support consistent service quality.
- Guided customers through menu selections and shared product information to improve satisfaction and support sales.
- Resolved customer inquiries and complaints promptly to strengthen the dining experience.
- Collaborated with team members to keep service moving during peak hours.
- Operated the register and POS system to receive payments efficiently while maintaining a smooth checkout flow.
Education
Bachelor of Science - Sociology-Criminology
Appalachian State University
Boone, NCAssociate of Arts - undefined
Beaufort County Community College
Washington, NC05-2025
High School Diploma -
Washington High School
Washington, NC06-2022
Skills
- Customer service
- Problem solving
- Project management
- Effective communication
- Time management
- Cash handling
- Point of sale operation
- Merchandise replenishment
- Customer complaint resolution
- Store cleanliness standards
Education and Training
true,other,other,other
Timeline
Cashier/STH
Belk Department Store
05.2026 - 08.2026
Retail Associate
HOBBY LOBBY Retail Stores
09.2025 - Current
Retail Sales Associate
Bath & Body Works
09.2022 - 09.2025
Cashier
Zaxbys
10.2020 - 08.2023
High School Diploma -
Washington High School
Associate of Arts - undefined
Beaufort County Community College
Bachelor of Science - Sociology-Criminology
Appalachian State University