Seeking a challenging position with a growth-oriented company. With many years of experience in the hospitality industry, I offer expertise in food and beverage service, staff training, and member relations. I am ready to contribute to a new team.
Overview
24
24
years of professional experience
Work History
Server/Bartender
San Jose Country Club
09.2023 - Current
Company Overview: SJCC, is a Member-Owned Country Club that continues to provide an unrivaled member experience for over 75 years. Members and their guests can enjoy advanced tennis and fitness facilities, a newly renovated Donald Ross Golf Course, a vibrant social calendar, and personalized service during each visit.
Delivered tailored service to both members and their guests.
Required dedication and commitment associated with full-time responsibilities.
Server/Trainer
Chart House
01.2017 - 07.2023
Company Overview: Waterfront restaurant providing fresh seafood, prime rib, excellent views and amazing service.
Oversaw new employee training and upheld high service standards in a rapidly changing environment.
Full-time
Dining Room Attendant
University Club
04.2016 - 12.2016
Responsible for delivering STAR service to all club members and guests
Complete knowledge of all menus, daily features, and beverage lists (Liquors, Beers, Wines, etc.)
Member Recognition and Retention through Hospitality actions
Waitstaff Captain
Marsh Landing Country Club
01.2012 - 03.2016
Supervising of a la carte food service
Bridging Communication between FOH & BOH
Held weekly meetings to discuss weekly events, menus & special services
Creation of menu tests and S.O.P. packets
Menu building and editing in Jonas Operating System
Off Site special services in member homes for private events
Bartender
Hyatt Regency Jacksonville
01.2010 - 01.2012
Attended to Food & Beverage needs of bar and restaurant guests
Responsible for bar and lounge tidiness
Responsible for maintaining daily inventory and requisitions
Handled cash for daily deposits
Dining Room Manager
Queens Harbour Yacht & C.C.
01.2001 - 01.2009
Supervised all areas of the Dining Room, including its programs, services, facilities & staff
Handled product ordering & inventory
Oversee floor training and development of new employees
Conducted meetings with staff to improve S.O.P.
Acted as a member relations representative by fielding questions and supplying information to members
Education
H.S. Diploma - undefined
Englewood High School
Jacksonville, FL
Skills
Aloha
Dinerware
Extensive Food & Beverage Knowledge
Highly interested in position utilizing my leadership abilities for a secure and sustainable future
High Volume & Pressure Situations
Interested in voice over/ voice acting opportunities