Vance Joel Kirkwood
JPMorganChase Bank
Macomb
10
years of professional experience
Vice President and relationship-management leader with experience managing client portfolios, deepening relationships through a consultative approach, and partnering with branch and market leadership to elevate client experience. Frequent keynote/guest speaker and proven resource connector who helps organizations align banking solutions to operating needs. Prepared to support not-for-profit organizations across Detroit and Greater Michigan with relationship stewardship, treasury/cash management solutions, payments, and fraud prevention.
Work History
Vice President, Senior Business Consultant
2 Years 5 Months- Manage a book of 40 clients, providing consultative guidance and ongoing relationship support.
- Grow and scale small business owners through the Coaching for Impact Program.
- Serve as a keynote/guest speaker at 20+ events per year, presenting strategies to help organizations improve results.
- Expert in identifying needs and connecting clients to relevant business resources and partners.
- Recognized as a One Chase business partner and top referrer.
- Partner with Branch Managers and Market Directors to enhance client experience and deepen relationships.
Vice President, Business Relationship Manager
2 Years 2 Months- Managed a book of business of 100+ clients with proactive outreach and relationship coverage.
- Supported business clients generating $1MM–$20MM annually through needs-based discovery and solution alignment.
- Established checking and savings accounts; supported loan requests, cash management, payment solutions, and fraud protection.
- Trained branch staff on strategies and tactics to improve acquisition, service, and retention of business customers.
- Addressed immediate client needs while assessing the broader financial situation to guide next steps.
Vice President, Branch Manager
3 Years 6 Months- Oversaw day-to-day branch operations, service delivery, and team execution.
- Coordinated partner meetings to ensure alignment and consistent client experience across the branch.
- Audited and counted cash vaults periodically to ensure accuracy and integrity.
- Recruited, interviewed, and hired qualified candidates to build and strengthen the branch team.
- Set daily expectations for bankers and tellers to drive performance and execution.
- Ensured ongoing audit readiness through disciplined operational routines.
Assistant Vice President, Branch Manager
1 Year 4 Months- Led daily branch operations and service execution.
- Built expertise in Home Equity Loans, Mortgages, and Personal Lines of Credit.
- Analyzed financial statements, tax returns, and balance sheets to support lending discussions and client needs.
- Created new ideas to increase foot traffic and support revenue growth.
- Audited and counted cash vaults periodically to ensure accuracy.
Education
Bachelor of Arts (B.A.) - Communication
Skills
Portfolio / Book-of-Business Management
Treasury & Cash Management (Operating Accounts
Liquidity)
Payment Solutions & Fraud Protection
Lending Request Intake & Financial Needs Discovery
Client Experience & Stakeholder Management
Cross-Functional Partnership (Branch / Market Leadership)
Training
Coaching
& Team Leadership
Executive Presentations / Public Speaking
Timeline
Vice President, Senior Business Consultant
JPMorganChase Bank
05.2024 - CurrentRead More
Vice President, Business Relationship Manager
JPMorganChase Bank
03.2022 - 05.2024Read More
Vice President, Branch Manager
JPMorganChase Bank
09.2018 - 03.2022Read More
Assistant Vice President, Branch Manager
The Huntington National Bank
04.2017 - 08.2018Read More
Michigan State University
Bachelor of Arts (B.A.) from Communication
Read More
Section name
Target Area: Detroit & Greater Michigan
Personal Information
Title: VICE PRESIDENT | Senior Business Consultant