Vandana Sharma
Springfield,MO
Summary
Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects.
Overview
11
11
years of professional experience
Work History
QA Analyst 1
Next Level Solutions
07.2022 - Current
- Developed and maintained quality assurance procedure documentation.
- Created and revised procedures, checklists and job aids to reduce errors.
- Participated in departmental meetings to establish short- and long-term strategy.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Worked deeply with Clients Requirements and testing the software as required
- Major part in Automation Testing of the company
Real Time Banking
Bank Of America
01.2020 - 05.2022
- Assisted customers with Claims and Fraud and Risk cases
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
Account Specialist
Oreilly Auto Pats
03.2018 - 12.2019
- Managed Account Payable department with paychecks
Software Developer and Tester
Datopic , India
02.2012 - 05.2017
- Discussed issues with team members to provide resolution and apply best practices.
- Updated old code bases to modern development standards, improving functionality.
- Participated in software field testing to verify performance of developed projects.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
Education
Master of Science - Computer Science
Rajiv Gandhi Technological Institute
Vidisha , India 04.2001
Skills
Experience in Windows Application Testing (Verification and Validation)
Experience in both waterfall model and Agile SCRUM
Experience in Functional Testing, Usability Testing, windows Compatibility Testing, Regression Testing, Integration testing and system testing
Experience in Automating Web Application Testing using Selenium WebDriver with TestNG Framework
Experience in Data Driven Testing, Cross browser testing and parallel Testing execution using Selenium WebDriver, TestNG and Selenium Grid
Experience with Handling Elements in Selenium WebDriver
Executing Selenium Test Cases and Reporting Defects
Excellent knowledge of Manual Testing concepts and Automation skills
Knowledge on testing process, test tools, creation and understanding of testing artifacts like test plan, test case etc
Knowledge of Software Development Life Cycle (SDLC) & Software Testing life cycle (STLC),Knowledge/Exposure of Project Management tool, Bug life cycle
Working Knowledge of QUALITY CENTER & UFT
Well versed with checkpoints, functional decomposition, parameterization, descriptive programming, dynamic object handling, script import/export & error handling
Concepts and knowledge of computer science fundamentals including data structures, algorithms, programming, databases and organization
Understanding of programming fundamentals using C/C, C# , Pascal, Visual Basic, Core Java, Excel, Spreadsheet
Working knowledge of structured query language (SQL) and databases
Understanding of web applications, web page design and HTML and software development process
Painting , Yoga
Practising yoga from many years and love to do landscape painting
Timeline
QA Analyst 1
Next Level Solutions
07.2022 - Current
Real Time Banking
Bank Of America
01.2020 - 05.2022
Account Specialist
Oreilly Auto Pats
03.2018 - 12.2019
Software Developer and Tester
Datopic , India
02.2012 - 05.2017
Master of Science - Computer Science
Rajiv Gandhi Technological Institute
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