VANECIA BROWN
Fort Lee,USA
Summary
Aspiring nursing student with goal of becoming a Family Nurse Practitioner. Customer service oriented professional, capable of providing timely and accurate data to ensure reimbursement for patient services. Follows policies, procedures, and guidelines to ensure consistent quality. Maintains and safeguards patient privacy and confidentiality. Compassionate Medical Receptionist recognized for high productivity and efficient task completion. Skilled in patient scheduling, medical billing, and confidential record keeping. Excel in communication, time management, and empathy, ensuring smooth operation of healthcare facilities and positive patient experiences.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Heavenly Hoopers Youth Basketball
Tampa, FL
06.2025 - 09.2025
- Coordinated scheduling for practices, games, and events, and communicated updates to coaches, parents, and league officials.
- Supported event planning and logistics for tryouts, fundraisers, and end-of-season celebrations.
- Managed player registration, attendance tracking, and organized team rosters and documentation.
- Maintained equipment inventory, processed payments, and assisted with budgeting and financial record-keeping.
Medical Receptionist
Viva Eve OBGYN
New York, NY
03.2025 - 05.2025
- Managed multi-line phone systems, scheduled appointments, and handled patient check-ins and check-outs.
- Responded to patient inquiries, resolving issues with billing, referrals, and scheduling.
- Processed medical documentation including referrals, lab results, and physician correspondence.
Activity Leader
Greenwich House
New York, NY
08.2024 - 02.2025
- Maintained accurate and up-to-date documentation of team activities, decisions, and processes.
- Contributed to the development of strategic plans and goals for the team.
- Developed and optimized workflows, procedures, and best practices.
Concierge
The Bristol Assisted Living
New York, NY
03.2023 - 08.2023
- Answered telephone inquiries in regards to new admit patients.
- Documented all calls and packaging that comes to facility.
- Coordinated events, activities and outings, fostering social engagement, and enhancing residents' quality of life.
Medical Receptionist
Gandy Crossing Care
Tampa, FL
10.2021 - 03.2022
- Managed incoming phone calls, directed inquiries and scheduled appointments for medical staff and patients.
- Managed financial accounts for patients.
- Provided administrative help to the healthcare team, including preparing patient charts, managing medical documentation, and updating patient information.
Medical Receptionist
Tampa Family Health
Tampa, FL
12.2020 - 09.2021
- Handled patient insurance processing, answered and directed calls, scheduled appointments, greeted and checked in patients.
- Ensured proper documentation completion by patients, scanned insurance cards, and entered demographic information into EMR.
- Helped process registration for patients and abided by HIPAA processing standards.
Education
Associate of Arts - Liberal Arts
Hostos Community College
The Bronx, NY06.2025
HS Diploma - undefined
Armwood High School
05.2020
Skills
- Clear and concise communication
- Medical terminology
- Problem solving
- Team Collaboration
- Professionalism
- Microsoft Office
- MS Excel
- MS Word
- MS PowerPoint
- Typing Speed: 75 WPM
- Medical documentation
- Team collaboration
- Medical office administration
- Medical billing and coding
- EMR / EHR
Key Qualifications
- Payment Posting
- Scheduling
- Leadership
- Microsoft 360
- Safety Protocols
- EOBs
- Organization
- Adaptability
- Managed Care (HMO, PPO, POS)
- Government Payers
- Confidentiality
- Emergency Procedures
- Electronic Medical Records (EMR)
- Electronic Health Records (EHR)
- Medical Billing
- Medical Coding
- ICD-9
- ICD-10
Timeline
Administrative Assistant
Heavenly Hoopers Youth Basketball
06.2025 - 09.2025
Medical Receptionist
Viva Eve OBGYN
03.2025 - 05.2025
Activity Leader
Greenwich House
08.2024 - 02.2025
Concierge
The Bristol Assisted Living
03.2023 - 08.2023
Medical Receptionist
Gandy Crossing Care
10.2021 - 03.2022
Medical Receptionist
Tampa Family Health
12.2020 - 09.2021
HS Diploma - undefined
Armwood High School
Associate of Arts - Liberal Arts
Hostos Community College