Summary
Overview
Work History
Education
Skills
Timeline

Vanesa Basta

Elmwood Park,IL

Summary

Experienced independent server offering more than 6 years expertise in working events such as weddings, business meal ,pharmaceutical and rehearsal dinners . Accomplished in managing event planning activities from start to finish while fully incorporate clients special requests and maintaining budgets.

Client-focused Event captain focused on translating visions into one-of-a-kind events. Committed to going the extra mile to make clients wishes come true.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining. Successful at building relationships with customers to increase loyalty and repeat business.

Communicative Captain dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Event Captain

Tanta Chicago
Chicago , Illinois
06.2021 - Current
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Increased sales significantly by upselling higher-end products to customers.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Excellent leadership abilities and the ability to manage many staff members.
  • Great time management and multitasking abilities.
  • Excellent written and verbal communication abilities.
  • The ability to provide an excellent level of customer service, even in stressful situations.

Server

Tzuco
Chicago, IL
02.2021 - 05.2021
  • Upscale Mexican cuisine in the Gold Coast area working with the talented and first Mexican Chef to receive a Michelin star, Carlos Gaytan
  • Maintain current knowledge of Huitzuco culture and cuisine
  • Worked as team member with other restaurant professionals to ensure satisfied customers
  • Take guests' food and drink orders and served customer request to the standards required.

Server

Tanta Chicago
Chicago, IL
04.2015 - 02.2021
  • Peruvian Cuisine and craft cocktails in the busy and popular River North area
  • High volume restaurant with a rooftop patio
  • Greeted guests in a friendly and courteous manner, in depth food and cocktail knowledge, performed all job duties in a safe and professional manner
  • Provided efficient and effective customer service to all patrons to help encourage return patronage
  • During my 6 year employment with Tanta I become a FOH Supervisor
  • Monitoring the day to day operations of the restaurant
  • Leading staff in pre-shift, opening and closing down the restaurant
  • Working close with staff on daily performance and menu changes.

Server

La Cantina Grill
Chicago, IL
03.2010 - 04.2015
  • Extensive knowledge on lunch and dinner menu
  • The ability to execute and serve drinks in a high volume setting
  • Assisted other servers with food orders, running drinks, clearing and resetting tables
  • Assisted customers in order selection, recommended specific menu items, and ensured prompt and accurate service.

Education

GED - undefined

City Colleges of Chicago - Wilbur Wright College

Skills

  • Teamwork and Multitasking
  • Steps of Service
  • Wine service
  • Dining area maintenance
  • Sales expertise
  • Food and beverage pairings
  • Team Player
  • Table and Tray Bussing
  • Service Station Stocking
  • Warm and Friendly
  • Dietary Restrictions
  • Banquet Coordination
  • Event Support
  • Greeting and Seating Guests
  • Menu Memorization
  • Buffet Setup and Takedown

Timeline

Event Captain - Tanta Chicago
06.2021 - Current
Server - Tzuco
02.2021 - 05.2021
Server - Tanta Chicago
04.2015 - 02.2021
Server - La Cantina Grill
03.2010 - 04.2015
City Colleges of Chicago - Wilbur Wright College - GED,
Vanesa Basta