Vanesa Cortez
El Monte,CA
Summary
Driven sales leader, delivering exceptional outcomes and consistently surpassing sales targets. Recognized for exceptional leadership skills, driving high-performing teams and achieving top-ranking positions within competitive environments.
Overview
11
11
years of professional experience
Work History
Retail Store Manager
AT&T Mobility - Corporate Retail
10.2019 - Current
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products. Optimized store displays and appearance via strategic merchandising.
- Managed store organization, maintenance, and purchasing functions.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Store Manager
Oportun
10.2016 - 10.2019
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Managed and motivated employees to be productive and engaged in work.
Store Manager
Check Into Cash
08.2012 - 10.2016
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
Education
High School Diploma -
Mountain View High School
El Monte, CA06.2011
Skills
- Leadership
- Hiring Management
- Records Organization and Management
- 12 Years of Customer Service
- Client Relationship Management
- Consultative Sales
Languages
English
Spanish
Timeline
Retail Store Manager
AT&T Mobility - Corporate Retail
10.2019 - Current
Store Manager
Oportun
10.2016 - 10.2019
Store Manager
Check Into Cash
08.2012 - 10.2016
High School Diploma -
Mountain View High School
Similar Profiles
Ndidiamaka IbeNdidiamaka Ibe
Retail Sales Consultant at AT&T Mobility - Corporate RetailRetail Sales Consultant at AT&T Mobility - Corporate Retail
Elisia A. SmithElisia A. Smith
Retail Store Manager at AT&T Mobility - Corporate RetailRetail Store Manager at AT&T Mobility - Corporate Retail
Matthew CrawfordMatthew Crawford
Director, Corporate Sales at Urban Mobility Ltd., Corporate Bell DealershipDirector, Corporate Sales at Urban Mobility Ltd., Corporate Bell Dealership