VANESA Muerza
Key West,FL
Summary
Highly adaptable professional with a strong ability to learn and excel in new roles and environments. Known for quickly mastering new skills, systems and procedures, contributing effectively to team success in dynamic and fast paced settings. Resourceful problem-solver with a proactive approach to challenges and a focus on delivering outstanding results.
Overview
7
7
years of professional experience
Work History
Server
Ocean Grill & Bar
06.2021 - Current
- Expertly handled high volume service during peak hours, managing multiple tables with efficiency.
- Delivered tailored menu recommendations based on costumer preferences and dietary needs.
- Maintained a spotless dining environment by swiftly clearing tables, sanitizing areas, and replenishing supplies.
- Processed transactions accurately through a POS system, ensuring balanced cash handling.
- Coordinated seating assignments with teammates for optimal workflow.
- Resolved costumer concerns with professionalism to uphold positive dining experiences.
- Assisted in crafting specialty cocktails alongside bartenders, adhering to recipes and standards.
- Managed guest reservations, ensuring smooth operations during busy periods.
- Collaborated with kitchen staff to address special dietary requests for precise meal preparation.
- Stayed updated on current promotions and menu updates to efficiently communicate with patrons.
Bartender
The Saint Hotel
03.2019 - 04.2021
- Created and served a diverse range of beverages in a dynamic bar environment.
- Ensured the bar met health and safety standards through cleanliness and organization.
- Managed transactions with accuracy, utilizing POS systems efficiently.
- Worked closely with the kitchen to provide timely delivery of bar-side food orders.
- Delivered outstanding guest experiences by engaging proactively and addressing their needs.
- Resolved issues promptly, maintaining a high level of costumer satisfaction.
Server/Cashier/Line Cook
Croissant De France
03.2018 - 01.2019
- Maintained the dining area by ensuring tables were properly set and prepared.
- Processed payments swiftly and accurately using POS systems.
- Worked with kitchen staff to ensure food quality and timely service.
- Balanced multiple responsibilities during peak times while maintaining focus on detail.
- Adhered strictly to food safety and sanitation standards.
- Prepared and cooked meals following recipes, quality standards and presentation guidelines.
- Operated kitchen equipment safely and effectively, ensuring proper maintenance.
- Prepared and served a variety of coffee and tea beverages following established recipes and costumer preferences.
- Operated and maintained espresso machines, grinders, and brewing equipment to ensure consistent quality.
Education
High School Diploma -
Instituto General Martin Rodriguez
General Rodriguez, Buenos Aires, Argentina11-2009
Skills
- POS System Expertise
- Costumer Service
- Bartending and Mixology
- Cash handling and reconciliation
- Team collaboration
- Restaurant operations
- Fast learner with strong adaptability
- Highly flexible and quick to master new tasks or tools
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Server
Ocean Grill & Bar
06.2021 - Current
Bartender
The Saint Hotel
03.2019 - 04.2021
Server/Cashier/Line Cook
Croissant De France
03.2018 - 01.2019
High School Diploma -
Instituto General Martin Rodriguez
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