Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vanesa Perez

Chicago,IL

Summary

Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

1
1
year of professional experience

Work History

Assistant Manager

Little Caesars Pizza
Chicago Heights, Illinois
06.2024 - 07.2025
  • Assisted in managing daily operations and ensuring smooth service flow.
  • Trained new team members on food safety and customer service protocols.
  • Resolved customer complaints promptly to maintain positive dining experiences.
  • Maintained cleanliness and organization of the kitchen and dining areas.
  • Created reports on sales trends, inventory levels, and financial data.

Cashier Team Lead

Wingstop
Chicago, Illinois
01.2025 - 05.2025
  • Assisted customers with menu selections and order placements.
  • Ensured accurate handling of cash and credit transactions.
  • Maintained cleanliness and organization of the front counter area.

Assistant Manager

Domino's Pizza
Chicago Heights, Illinois
08.2024 - 05.2025
  • Trained new team members on food safety and customer service protocols.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.

Education

High School Diploma -

YCCS WEST
4909 w division St,Chicago,IL,60651
07-2024

Some College (No Degree) - Child Development

City Colleges of Chicago
Chicago, IL

Skills

  • Child development
  • Customer service
  • Employee training
  • Team building
  • Food safety
  • Conflict resolution
  • Communication skills
  • Inventory management
  • Financial management
  • Marketing

Languages

English
Professional
Spanish
Limited

Timeline

Cashier Team Lead

Wingstop
01.2025 - 05.2025

Assistant Manager

Domino's Pizza
08.2024 - 05.2025

Assistant Manager

Little Caesars Pizza
06.2024 - 07.2025

High School Diploma -

YCCS WEST

Some College (No Degree) - Child Development

City Colleges of Chicago