Jaylin Ortegon
Private Employer
Corpus Christi,TX
1
Language
1
Certification
4
years of professional experience
Dedicated Service Professional experienced in team collaboration and customer satisfaction. Enhanced guest experiences through effective communication and empathy while maintaining a clean and safe environment. Accomplished Assistant Manager recognized for leadership in training and operational efficiency.
Work History
Assistant Manager
1 Year 2 Months- Managed daily operations and maintained adherence to company standards and policies.
- Trained staff on customer service best practices and operational procedures.
- Resolved customer complaints promptly, improving overall satisfaction ratings.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
- Developed strong working relationships with staff, fostering a positive work environment.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Child Caregiver
4 Years 1 Month- Provided attention and nurtured children from ages 2-13, ensuring safety, support, and well-being was number one priority.
Communicated well with children’s parents about concerns, updates, and progress to build a trusted bond and ensure
comfort at all times
Server
2 Years 6 Months- Greets guests and seats dine-in parties in a friendly and professional manner, ensuring a welcoming environment
- Attends to guests' needs in an efficient and timely manner, ensuring high quality service and receives respectable
feedback - Polishes silverware and prepares tableware for guests, to include proper wrapping and folding of cloth napkins to provide
an eloquent setting - Helped maintain kitchen cleanliness to support guest service. to ensure cleanliness for guest service
- Decorates large rooms and move around tables and chairs to ensure readiness for events and provides desired
placements for guests - Maintains attention to detail and preparation for smooth operations
- Conducts inventory of supplies and provides reports of stock shortages for re-order to prevent supply shortages or out of
stock items - Receives bulk supplies and stocks material on the shelf for immediate consumption
Education
Bachelor of Science - Nursing
Skills
Restaurant Experience
Food Service
Effective communication
Child supervision
Child development
Decision-making
Communication skills
Childcare
Experience with Children
Microsoft Office
Microsoft Word
Computer Literacy
Certification
- EKG Certified
- CPR certified
- PCT certified
- Phlebotomist
Languages
English
Native or Bilingual
Timeline
Assistant Manager
Sonic Drive In
07.2025 - CurrentRead More
Server
Northshore Country Club
01.2023 - 07.2025Read More
Child Caregiver
Private Employer
08.2022 - CurrentRead More
Texas A&M University Corpus Christi
Bachelor of Science from Nursing
Read More