Samantha Thomas
Thomaston,GA
Overview
33
33
years of professional experience
1
1
Certification
Work History
Assistant Manager
Childcare Network
Griffin, GA
07.2025 - Current
- Streamlined communication processes between departments to improve project collaboration and outcomes.
- Facilitated workshops to foster a culture of continuous improvement within the team.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Assistant Manager
Jp Petroleum
Locust Grove, GA
10.2021 - 07.2025
- Led team in implementing operational efficiencies and improving service delivery standards.
- Developed training programs to enhance staff performance and customer engagement strategies.
- Analyzed inventory management systems to optimize stock levels and reduce waste.
- Coordinated scheduling and resource allocation to ensure seamless daily operations.
- Managed vendor relationships, negotiating contracts for cost-effective procurement of supplies.
- Conducted regular performance evaluations, providing feedback to enhance team productivity.
- Supervised day-to-day operations to meet performance, quality and service expectations.
CSR - Customer Service Representative
Credit Central LLC
Athens, GA
08.2019 - 10.2021
- Loans , taxes , and collections customer interactions
Finance Manager
RAC Acceptance
Athens, GA
07.2018 - 08.2019
- This RAC is located inside Ashley furniture when customers get declined for Ashley credit they came to me for financing . Collected payments, done skip traces , door knock for payment and repos . Cold and hot calls . marketing promotions . Called past due . High percent of insurance add . Drove truck for repos and delivery . Experience with time management and loan /financing .
Subway Manager
Subway
Jefferson, GA
03.2015 - 07.2018
- I was the general manager . Owner got divorced and wife took the company and sold it ..
Front desk manager ,housekeeping
Ranch House Motel
Winter Haven, FL
02.2013 - 03.2015
- All FOH functions , check in, check out , filled in where needed housekeeping supervisor inspected rooms for proper cleaning . All hotel functions end of day reports . Deposits . Also Serv safe for breakfast .
General Manager
Dollar General
Haines City, FL
04.2010 - 02.2013
- All store functions . Hire , fire ,payroll, order truck , installed pos systems ,stock , reports
Asst manager
Add drug pharmacy
Athens, GA
12.2000 - 04.2010
- Was there 10 years Mr and Mrs Horton sold it . I moved from fla
Owner/Operator
Kids Kare Daycare
Adrian, MI
11.1993 - 01.2000
- Managed daily operations to ensure a safe and nurturing environment for children.
- Developed and implemented educational programs aligned with developmental milestones.
- Oversaw staff training, promoting best practices in childcare and safety protocols.
- Cultivated positive relationships with parents through regular communication and feedback sessions.
- Established efficient scheduling systems to maximize staff utilization and child engagement.
- Monitored compliance with state regulations, maintaining high standards for licensing requirements.
- Evaluated program effectiveness, implementing improvements based on child development outcomes.
- Managed day-to-day business operations.
Education
Psychology
Stratford
Lakeland, FL06-1994
Child Development
Lake Wales High School
Lake Wales, FL05-1992
Associate of Business Administration - Business Administration And Management
Stratford University
Lakeland, FL06-1991
Skills
- Serv safe certified til 2020 (10 years)
- POS
- Payroll
- Upselling
- Front Desk
- Non payment legal court appointments serv writ of poss repos (4 years)
- Guest Services
- Housekeeping Management
- Kitchen Management Experience
- Laundry
- Food Safety
- Restaurant Management
- Kitchen Experience
- Office Management
- Supervising Experience
- Retail Sales
- Labor Cost Analysis
- Cooking
- Inventory Control
- Serving Experience
- Commercial Cleaning
- Profit & Loss
- Restaurant Experience
- Pricing
- Merchandising
- Human Resources
- Skip trace (6 years)
- CPR training
- Child supervision
- Patience and empathy
- Childcare
- Positive reinforcement
- Activity planning
- Meal preparation
- Group leadership
- Child development
- Behavior management techniques
- Early childhood education
Certification
- Serv safe February 2001 to February 2020 Certification expires every 5 years my 4 th recert.
- Driver's License
Assessments
- Front Desk Agent (Hotel) — Proficient July 2019 Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Proficient
- Scheduling — Proficient July 2019 Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient
- Active Listening — Proficient July 2019 Actively listening and appropriately responding in conversations. Full results: Proficient
- Customer Service — Highly Proficient April 2020 Identifying and resolving common customer issues Full results: Highly Proficient
- Problem Solving — Highly Proficient April 2020 Measures a candidate's ability to analyze relevant information when solving problems Full results: Highly Proficient
- Customer Focus & Orientation — Proficient May 2020 Responding to customer situations with sensitivity Full results: Proficient
- Work Style: Reliability — Familiar April 2020 Tendency to be dependable and come to work Full results: Familiar
- Work Style: Perseverance — Expert November 2020 Staying focused on a long-term goal despite difficulties, valuing productive use of one's time, and striving for excellence Full results: Expert
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I love to work with people and guest . Satisfaction is guaranteed . I seek forward and aim to please . Hard worker and dedicated and dependable worker . Treat one as I would want to be treated . Love working with children. Children has been my career path since high school, and child development
Timeline
Assistant Manager
Childcare Network
07.2025 - Current
Assistant Manager
Jp Petroleum
10.2021 - 07.2025
CSR - Customer Service Representative
Credit Central LLC
08.2019 - 10.2021
Finance Manager
RAC Acceptance
07.2018 - 08.2019
Subway Manager
Subway
03.2015 - 07.2018
Front desk manager ,housekeeping
Ranch House Motel
02.2013 - 03.2015
General Manager
Dollar General
04.2010 - 02.2013
Asst manager
Add drug pharmacy
12.2000 - 04.2010
Owner/Operator
Kids Kare Daycare
11.1993 - 01.2000
Psychology
Stratford
Child Development
Lake Wales High School
Associate of Business Administration - Business Administration And Management
Stratford University