Vanesa Saucedo
Nampa,ID
Summary
Adaptable individual with a background in patient access services and retail leadership. Skilled in training team members, managing patient scheduling, and fostering a collaborative environment to enhance service delivery and compliance.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Patient Access Service
St Luke's COSM
Boise, ID
03.2025 - Current
- Supported clinic staff with appointment scheduling procedures to enhance patient access.
- Ensured compliance with HIPAA regulations when handling confidential patient information.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
Retail Store Lead
Boot Barn
Salt Lake City, Utah
09.2024 - 03.2025
- Supervised daily store operations and maintained high customer service standards.
- Trained and mentored new team members on store policies and procedures.
- Handled customer inquiries and resolved issues to enhance shopping experience.
Pediatric Dental Assistant
Clubhouse Pediatric Dentistry
West Jordan, UT
09.2023 - 03.2025
- Educated children and parents on proper oral hygiene practices and dental care routines.
- Provided postoperative instructions to parents regarding care of their child's teeth following treatment.
- Managed patient scheduling and maintained organized records for efficient office operations.
Education
High School Diploma -
Mountain Home High School
Mountain Home, ID05-2019
Certification Of Completion - Dental Assisting
Carrington College
BoiseSkills
- HIPAA compliance
- Appointment scheduling
- record management
- data entry
- team training
- customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Patient Access Service
St Luke's COSM
03.2025 - Current
Retail Store Lead
Boot Barn
09.2024 - 03.2025
Pediatric Dental Assistant
Clubhouse Pediatric Dentistry
09.2023 - 03.2025
High School Diploma -
Mountain Home High School
Certification Of Completion - Dental Assisting
Carrington College