Vanessa Aguirre

Customer Service & Guest Experience: Welcomed incoming guests, provided personalized service, and built strong rapport with regular customers to drive repeat business.

POS & Financial Accuracy: Accurately processed orders via the POS system, handled cash and card transactions, and maintained balanced daily financial reports.

Menu Knowledge & Upselling: Leveraging in-depth knowledge of the menu to offer tailored recommendations and address guest needs or concerns professionally and promptly.

Efficiency & Multitasking: Multitasked seamlessly during high-volume periods, managing multiple tables simultaneously while maintaining attention to detail and high service standards.

Team Collaboration & Communication: Partnered closely with kitchen and front-of-house staff to ensure smooth workflow, timely food delivery, and overall team productivity.

Operations & Cleanliness: Performed opening and closing duties, restocked supplies during lulls, and strictly adhered to health, safety, and hygiene protocols.

• Directed day-to-day operations of education program and supervised support staff to delegate assignments and evaluate performance.
• Trained and mentored new employees on school practices, enhancing team integration and operational efficiency.
• Oversee operations of center in Center Director's absence
• Trained and mentored new employees on school practices and operations.
• Directed day-to-day operations of the education program and supervised support staff to delegate assignments and evaluate performance.
• Managed staff scheduling and orientation sessions to ensure smooth operations.
• Supervised center operations during Center Director's absence to maintain continuity.
• Handled family tuition and staff payroll processing to ensure financial accuracy.
• Led center tours and conducted orientations for prospective families to provide information.
• Conduct tours of center and give orientations to prospective and incoming families
• Maintain open and positive communication while engaging with parents and teachers to build positive relationships for children to thrive
• Resolved conflicts and administered corrective actions to foster positive experiences for children, parents and staff
• Implemented school policies and procedures to ensure compliance with state standards, fostering a safe and healthy environment.

• Developed team work schedules, delegated tasks based on staff skills, and evaluated performance to enhance team effectiveness.
• Maintain a safe, clean and well organized classroom
• Assigned team work schedules, delegated commensurate with staff member skills and monitored and evaluated performance.
• Participated in staff meetings to contribute to team discussions and planning.
• Utilized diverse materials for children to explore and engage in learning activities and imaginative play, fostering creativity and growth.
• Monitored children's progress and behaviors, providing detailed observations to parents to support child development.
• Attended approved trainings and continuing education courses to maintain certifications
• attend all staff meetings

• Promoted sensory development through hands-on exploration of diverse textures, enhancing children's tactile experiences.
• Educated students in foundational concepts of shapes, numbers, and letters, fostering early literacy and numeracy skills.
• Provided one-on-one attention to children, ensuring individual needs were met while maintaining engagement of entire group.

• Monitored and reported student progress and development, offered mentoring support.
• Maintained comprehensive records of student progress for teachers and parents, noting behavior, grades, comprehension, and personal growth.
• Guided student teachers and teaching aides in effective classroom management, demonstrating best practices and addressing inquiries.
• Increased student involvement in program offerings through strategic redesign of program processes and methods.