Vanessa Aikens
Barstow,United States
Summary
Organized retail professional skilled in optimizing operations in fast-paced environments. Manages communications efficiently, ensuring prompt responses to inquiries. Supports team objectives with a collaborative approach, while actively seeking opportunities for growth and skill enhancement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Merchandiser
Coast Produce Co
Los Angeles, CA
10.2023 - Current
- Managed merchandising for produce, including customer service, product ordering, inventory tracking, and product rotation. Collaborated on display setups and new item introductions while maintaining a clean and safe shopping environment. Responded to emails and tracked special orders to enhance customer experience.
- Procured products to ensure availability for customers
- - building displays
- Facilitated communications via phone and email to promptly address and resolve customer needs.
- Resolved customer inquiries and issues to ensure high satisfaction levels.
- Salary: $20.00 USD Per Hour
- Hours per week: 40
Merchandiser
Osc Web co
Fort Irwin, CA
10.2016 - Current
- Coordinated display building, order tracking, and new item arrivals while completing plan-o-grams, ensuring effective communication through email, phone, and text.
- Oversaw product movement within the store to maintain inventory accuracy.
- Facilitated introduction of new items, enhancing product offerings and improving customer engagement.
- Handled incoming calls and email inquiries, providing timely responses to maintain customer satisfaction.
- Provided customer service by addressing inquiries and resolving issues.
- Salary: $17.00 USD Per Hour
- Hours per week: 15
Merchandiser
Kraft
Barstow, CA
09.2019 - 08.2020
- Managed merchandising operations across multiple bases (Fort Irwin, Barstow, Edwards, China Lake).
- Processed new inventory items to maintain accurate stock levels.
- - plan-a-grams
- Provided assistance and information to clients through phone and email communications.
- Salary: $16.00 USD Per Hour
- Hours per week: 38
Merchandiser
Esco
Barstow, CA
10.2016 - 09.2019
- Covered multiple bases at Fort Irwin and Barstow, ensuring consistent merchandising standards across locations.
- - Sourced and introduced new products, expanding product range and enhancing customer experience.
- - Designed and assembled promotional displays, improving visual appeal and driving customer engagement.
- -plan-a- grams
- -writing items off
- -answered phone calls and emails
- Salary: $12.00 USD Per Hour
- Hours per week: 25
Sales associate
Aafes
Anchorage, AK
04.2013 - 04.2016
- This position was held in a gas station.
- Processed customer transactions at the register
- Addressed customer inquiries via phone, enhancing customer satisfaction
- Provided exceptional service to patrons, fostering a welcoming environment
- Designed and implemented visual merchandising displays to attract customer attention
- Oversaw product selection in snack aisle
- Salary: $15.00 USD Per Hour
- Hours per week: 30
Education
High school diploma or equivalent -
Etiwanda High School
Etiwanda, CA, United States06-2004
Technical or occupational certificate - undefined
Lakewood University
Anchorage, AK, United StatesSkills
- Visual merchandising
- Trend analysis
- Stock rotation
- Pricing strategy
- Stock replenishment
- Product inventory counts
- Customer service
- Time management
- Multitasking
- Organizational skills
- Reliable and punctual
- Brand representation
Certification
Medical Billing and Coding
Job Type
Permanent
Work Schedule
Full-time, Part-time
Desired Locations
- Barstow, CA
- Fort Irwin, CA
Timeline
Merchandiser
Coast Produce Co
10.2023 - Current
Merchandiser
Kraft
09.2019 - 08.2020
Merchandiser
Osc Web co
10.2016 - Current
Merchandiser
Esco
10.2016 - 09.2019
Sales associate
Aafes
04.2013 - 04.2016
Technical or occupational certificate - undefined
Lakewood University
High school diploma or equivalent -
Etiwanda High School