Summary
Overview
Work History
Education
Skills
Timeline
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VANESSA ALEMAN

VANESSA ALEMAN

Cedar Hill

Summary

Dynamic Account Manager with a proven track record at Lacore Nutraceuticals, excelling in client relations and strategic account planning. Adept at optimizing processes and training teams, I leverage strong analytical skills and effective communication to enhance operational efficiency and drive client satisfaction. Bilingual and detail-oriented, I thrive under pressure.

Overview

22
22
years of professional experience

Work History

Account Manager

Lacore Nutraceuticals
Van Alstyne
10.2018 - Current
  • Managed client communications to ensure satisfaction and address concerns.
  • Conducted regular follow-ups to ensure timely delivery of services and products.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Collaborated with cross-functional teams across operations, scheduling, and purchasing departments.
  • Produced accurate work orders and ensured proper distribution of cascading work orders.
  • Developed training manuals for machine operators, contributing to reduced waste levels.
  • Assisted multiple departments within organization by performing diverse roles effectively.
  • Provided training and guidance to new Account Managers.

Inventory Manager

LaCore Logistics
10.2018 - 04.2022
  • Implemented warehouse management system and trained over 50 employees across multiple teams.
  • Created and maintained international virtual warehouses to enhance operational efficiency.
  • Developed SKU designs, locations, and kitted SKUs for over 40 customers.
  • Authored more than 40 SOPs to optimize warehouse processes.
  • Organized end-of-month and annual inventory counts for accurate stock assessment.
  • Conducted candidate interviews and engaged in various company improvement projects.
  • Coordinated with suppliers to optimize order processing and delivery schedules.
  • Trained team members on inventory management software and best practices.

Accounts Payable

AMBIT ENERGY
Plano
05.2015 - 05.2018
  • Promoted four times during tenure as Accounts Payable Specialist at Ambit Energy.
  • Processed invoices using Great Plains, ensuring accurate financial records.
  • Single-handedly managed 1099 cases, including printing and mailing client checks.
  • Investigated and resolved Direct Deposit inquiries related to rejected consultant payments.
  • Executed withholding requests promptly while maintaining confidentiality of critical information.
  • Employed Microsoft Office tools to input data, review reports, and detect discrepancies.
  • Established positive expense files while researching checks that had been cashed.

Automated Logistical Specialist (92A)

Army
Fort Hood
04.2003 - 01.2011
  • Reviewed supplies inventory levels and purchased necessary items.
  • Maintained and updated automated supply systems, including Standard Army Retail Supply System and Global Combat Support System-Army.
  • Resolved problems related to ordering, receiving, stocking, issuing, shipping or transporting supplies.
  • Prepared bills of lading for shipment of supplies.
  • Managed the shipping, receiving process for incoming, outgoing materials.
  • Conducted regular physical inventories to ensure accuracy of records.
  • Processed requisitions for equipment, parts, and services through appropriate channels.
  • Collaborated with cross-functional teams to optimize logistical workflows.

Education

MBA - Analytics

TEXAS WOMENS UNIVERSITY
Denton, TX
12.2019

Bachelor of Science - Criminal Justice Administration

UNIVERSITY OF PHOENIX
Phoenix, AZ
10-2015

High School Diploma -

Mckinney High School
McKinney, TX
12-2002

Skills

  • Microsoft Office proficiency
  • Administrative support experience
  • Data entry and computing skills
  • Leadership and organizational abilities
  • Detail-oriented problem solving
  • Quick learner
  • Interpersonal skills
  • Bilingual proficiency
  • Efficient under pressure
  • Analytical and problem-solving skills
  • Time management
  • Client development
  • Effective communication
  • Client relations
  • Strategic account planning

Timeline

Inventory Manager

LaCore Logistics
10.2018 - 04.2022

Account Manager

Lacore Nutraceuticals
10.2018 - Current

Accounts Payable

AMBIT ENERGY
05.2015 - 05.2018

Automated Logistical Specialist (92A)

Army
04.2003 - 01.2011

MBA - Analytics

TEXAS WOMENS UNIVERSITY

Bachelor of Science - Criminal Justice Administration

UNIVERSITY OF PHOENIX

High School Diploma -

Mckinney High School