Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Alvarado

Porterville,CA

Summary

Dynamic and results-oriented professional with extensive experience at Habi Sushi and Simi Valley Non-Profit Spay and Neuter Clinic. Excelled in multitasking and coordinating tasks, enhancing customer satisfaction, and maintaining high standards of cleanliness. Proven ability to train staff and improve operational efficiency. Skilled in greeting guests and sterilizing instruments, demonstrating a balance of hard and soft skills.

Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service and pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work History

Hostess/Cashier

Habi Sushi
Porterville, California
08.2018 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Set up new sales displays each week with fresh merchandise.

Veterinary Assistant

Simi Valley Non-Profit Spay and Neuter Clinic
Bakersfield, California
11.2022 - 02.2023
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Administered medications to animals in treatment and documented changes in condition.
  • Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
  • Prepared animals for surgery, including pre-operative care and post-operative monitoring.
  • Cleaned, sterilized and maintained surgical instruments and equipment.

Education

CVA - Vet Assistant

SJVC
SJVC Bakersfield
02.2022 - 10.2022

High School Diploma -

Monache High School
960 N Newcomb St Porterville
08.2016 - 06.2018

Skills

  • Greeting guests

  • Strong multitasking

  • Coordinating tasks

  • Multi-line telephones

  • Customer follow-up

  • Professional Attitude

  • Multitasking

  • Train staff

  • Cleaning and sanitizing

  • Team building

  • Animal exercise

  • Sterilize instruments

Timeline

Veterinary Assistant

Simi Valley Non-Profit Spay and Neuter Clinic
11.2022 - 02.2023

CVA - Vet Assistant

SJVC
02.2022 - 10.2022

Hostess/Cashier

Habi Sushi
08.2018 - Current

High School Diploma -

Monache High School
08.2016 - 06.2018

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Vanessa Alvarado