Vanessa Alvarado
Kyle,TX
Summary
Proven team leader with a track record of enhancing team efficiency and guest satisfaction at Hermana's Events Including in the Anita's team. Skilled in food safety and adept at fostering warm customer relationships. Excelled in high-pressure situations. Reliability and exceptional multitasking abilities. Demonstrated expertise in handling customer inquiries and resolving issues promptly and efficiently. Proven ability to collaborate with team members and adapt to fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Catering Assistant
Hermana's Events
12.2024 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to execute seamless catering events for clients.
- Coordinated closely with other staff members during events for smooth service delivery.
- Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.
- Managed at least 7 guest per table.
Server
Anita's Mexican Restaurant
06.2021 - Current
- Demonstrated strong multitasking skills by managing 5 multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Education
Certification - Hospitality Administration And Management
Austin Community College
Austin, TX05-2025
High School Diploma -
Lehman High School
Kyle, TX05-2024
Skills
- Food safety
- Team management
- Customer service
- Reliability and punctuality
- Hospitality and accommodation
- Coaching and mentoring
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- Certified Food Safety Manager (CFSM) - National Restaurant Association.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
American Sign Language
Limited Working
Timeline
Catering Assistant
Hermana's Events
12.2024 - Current
Server
Anita's Mexican Restaurant
06.2021 - Current
Certification - Hospitality Administration And Management
Austin Community College
High School Diploma -
Lehman High School
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