Vanessa Alvarez
Grand Prairie,TX
Summary
Marketing graduate with hands-on experience in digital marketing, SEO, and social media management through Google and Stukent Simternship certifications. Skilled in audience engagement, campaign analytics, and brand communication. Strong interpersonal and leadership abilities gained from high-volume restaurant service experience. Eager to apply data-driven marketing insights, creativity, and teamwork to support business growth in a corporate environment.
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Server
Exxir Capital-Paradiso
Dallas, Texas
03.2024 - Current
- Built and maintained relationships with repeat clientele through personalized service and brand storytelling, increasing the table return rate and word-of-mouth referrals.
- Delivered exceptional guest experiences in a high-volume, upscale dining environment, serving 300+ guests nightly, and consistently exceeding customer satisfaction benchmarks.
Server
First Watch
Grand Prairie, Texas
06.2020 - 03.2024
- Applied customer-centric communication strategies to personalize service, increasing table-level satisfaction scores, and repeat visits.
- Recognized by leadership for strong interpersonal communication, reliability, and a data-driven approach to guest engagement that aligned with the restaurant’s customer loyalty objectives.
Team Leader
Chick-fil-A
Grand Prairie, Texas
06.2017 - 12.2020
- Supervised a team of 20 to 30 employees to deliver consistent, high-quality customer experiences aligned with Chick-fil-A’s brand standards.
- Applied brand and service principles to maintain Chick-fil-A’s reputation for customer satisfaction and community engagement.
Education
BBA - Marketing
The University of Texas At Arlington
Arlington, Texas, TX12-2025
Skills
- Multitasking and organization
- SEO & Keyword Optimization
- Content strategy and brand storytelling
- Google Workspace, Microsoft Office, Canva
- Product marketing
- Market research and consumer insights
- Digital advertising
- Social media
Certification
Social Media Simternship – Stukent (Jul 2024)
Timeline
Server
Exxir Capital-Paradiso
03.2024 - Current
Server
First Watch
06.2020 - 03.2024
Team Leader
Chick-fil-A
06.2017 - 12.2020
BBA - Marketing
The University of Texas At Arlington