Accomplished General Manager that has worked in a high-volume sports bar with 18 tvs. Experienced in leading a team with 30+ employees, overseeing daily operations, controlling inventory, recruiting and training staff, and ensuring every guest has an exceptional guest experience. Hands-on experience in both front-of-house and back-of-house operations, supported by a Food Manager Certification. Holds a Bachelor of Science in Applied Human Services from Colorado State University, bringing a strong foundation in leadership, communication, and helping individuals and companies to succeed. Seeking to transition into a similar role that can elevate my skills to the next level.
Supervised daily activities of front-of-house and back-of-house staff. Open and closed restaurant efficiently and safely.
Created weekly schedules for 30+ employees to ensure restaurant was adequately staffed during high and low volume times.
Facilitated all hiring, training for new employees. Ensured that they were properly trained to maximize on daily sales and knowledgeable about any daily menu changes/specials.
Ordered food, beer, and liquor weekly from 7+ distributors to ensure restaurant was stocked on product. Built strong relationships with vendors for easy-ongoing communication.
Monitored sales and labor costs daily to make sure restaurant was adequately in the target area for efficiency.
Created numerous restaurant and marketing tools to promote the growth of sales. Including food/beer/to-go menu's, staff guidelines, inventory lists, training handbook, and several social networking posts.
Trained in BOH Operations and will work alongside kitchen staff as needed. Obtained Food Manager Certification until 2031.
State Food Safety - Food Manager Certification