Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Arizo

Magna

Summary

Customer Experience Representative passionate about delivering exceptional customer service to promote loyal business. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Excel in empathy, adaptability, and active listening, ensuring positive outcomes in customer.

Committed to enhancing team performance by sharing knowledge & best practices.

Overview

4
4
years of professional experience
1986
1986
years of post-secondary education

Work History

Customer Experience Representative

Enterprise Mobility
Salt Lake City
07.2021 - Current
  • Meet & greet customers in a friendly, professional & timely manner.
  • Provide superior, efficient customer service by understanding and communicating car rental terms & conditions.
  • Provide facts & details when conveying information to improve satisfaction.
  • Assisted in training new representatives on company procedures and tools.
  • Demonstrated excellent problem solving skills when resolving complex customer issues.
  • Provided feedback to management on customer trends and service challenges.

Education

Kaimuki High School
Honolulu, HI

Skills

  • Customer service
  • Rental agreement clarification
  • Communication skills
  • Attention to detail
  • Reliability
  • Problem solving
  • Time management
  • Product knowledge
  • Policy adherence
  • Multitasking Capability
  • Teamwork and collaboration

Timeline

Customer Experience Representative

Enterprise Mobility
07.2021 - Current

Kaimuki High School

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