Vanessa Armendariz
South Bend
Summary
Motivated professional with experience in the cosmetology and customer service industries. Known for strong conflict resolution and teamwork skills, contributing to smooth salon operations and building loyal client relationships. Eager to leverage expertise for impactful client interactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cosmetologist
The Lab Hair Studio
Hobbs
08.2025 - 02.2026
- Provided personalized consultations to clients regarding hair and styling needs.
- Performed shampooing, cutting, and coloring services using professional techniques.
- Maintained cleanliness and organization of workstations and salon areas.
- Engaged clients in friendly conversation to build rapport, enhancing overall salon experience.
- Collaborated with team members to streamline salon operations during busy periods, ensuring efficient service.
- Educated clients on proper hair care techniques and product usage recommendations.
- Cultivated a loyal client base through consistently delivering excellent customer service.
Receptionist
Permian Ford Linc
Hobbs
10.2022 - 06.2024
- Greeted customers and visitors with professionalism and warmth.
- Managed multi-line phone system, directing calls efficiently.
- Maintained organized reception area, promoting a welcoming environment.
- Assisted in processing customer paperwork, ensuring accuracy and compliance.
- Coordinated interdepartmental communication, enhancing service flow.
- Supported administrative tasks, including filing and data entry tasks.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Updated and recorded customer or client information to maintain accounts.
Project Manager
Prideland LLC
Odessa
02.2022 - 10.2022
- Monitored project progress to ensure timely delivery of deliverables meeting established quality standards.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Managed invoices for workers to ensure payroll accordingly
- Traveled daily to job locations to oversee worker performance and adherence to project timelines.
- Tracked vehicle mileage and coordinated service needs to maintain operational efficiency.
Server
Zia Park Casino
Hobbs
11.2021 - 02.2022
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Took and processed food and beverage orders efficiently.
- Maintained cleanliness and organization of dining areas and service stations.
- Coordinated with kitchen staff for timely order delivery, improving dining efficiency.
- Assisted in training new servers on operational procedures.
- Addressed guest concerns promptly, ensuring a positive dining experience.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Bilingual Paraprofessional
Houston Middle School
Hobbs
11.2020 - 02.2022
- Assisted teachers in delivering bilingual instruction to diverse student populations.
- Supported students with special needs in academic and social settings.
- Collaborated with educators to create individualized education plans tailored to student needs.
- Translated educational materials into Spanish for non-English speaking families.
- Facilitated parent-school communication to support student progress and engagement.
- Monitored classroom behavior and guided students to foster a positive learning environment.
- Organized and led small group activities to reinforce language skills among students.
- Participated in professional development workshops to enhance instructional strategies and techniques.
- Delivered instruction individually or in small groups with support from instructor.
- Communicated with other teachers and parents about bilingual students needs.
- Maintained a safe learning environment for all students by monitoring classrooms and playgrounds.
- Helped maintain records of student attendance and grades throughout the year.
- Assisted students in understanding course material by providing instruction in Spanish and English.
- Supported teachers with the implementation of lesson plans and activities that were tailored to meet the needs of bilingual students.
- Encouraged cultural diversity through lessons that focused on different languages and customs.
- Attended parent and teacher conferences to provide information about bilingual program offerings.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
Education
Some College (No Degree) - Criminal Justice
New Mexico Junior College
Hobbs, NMSkills
- Hair cutting
- Nail care services
- Client consultations
- Product recommendations
- Appointment scheduling
- Salon cleanliness
- Inventory management
- Time management
- Team collaboration
- Sales upselling
- Relationship management
- Relationship building
- Active listening
- Conflict resolution
Languages
Spanish
Professional
Certification
Boards of Barbers and Cosmetologists
Timeline
Cosmetologist
The Lab Hair Studio
08.2025 - 02.2026
Receptionist
Permian Ford Linc
10.2022 - 06.2024
Project Manager
Prideland LLC
02.2022 - 10.2022
Server
Zia Park Casino
11.2021 - 02.2022
Bilingual Paraprofessional
Houston Middle School
11.2020 - 02.2022
Some College (No Degree) - Criminal Justice
New Mexico Junior College