Vanessa Baeza
New Rochelle,NY
Summary
Dedicated healthcare professional with a background in medical assistance, recognized for high productivity and efficient task execution. Core competencies include patient care, medical record management, and clinical procedures. Exceptional communication skills and a strong sense of empathy foster optimal patient experiences while providing unwavering support to healthcare teams. Committed to continuous improvement in patient services and operational efficiency.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Pediatric Endocrinology Of New York
Scarsdale, NY
11.2024 - Current
- Scheduled appointments for patients via phone and in person.
- Handled general office duties to support administrative staff during peak hours.
- Responded to patient callbacks and phone-in prescription refill requests.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Shift Supervisor
CVS Pharmacy
Pelham, NY
05.2022 - 11.2024
- Identified needs of customers promptly and efficiently.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Provided on-the-job training to new staff members.
- Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
- Completed opening and closing duties to facilitate business operations.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Babysitter
Private Care
Bronxville, NY
10.2023 - 05.2024
- Ensured physical and social well-being of each child.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Used organization and time management skills to multitask and keep children on set schedules.
Education
Associate of Science - Medical Assistant
Monroe College
Bronx, NY06-2024
Skills
- Clinical Skills
- Administrative Skills
- Patient care
- Time Management
- Fluent in English and Spanish
Languages
English
Professional
Spanish
Professional
Timeline
Medical Assistant
Pediatric Endocrinology Of New York
11.2024 - Current
Babysitter
Private Care
10.2023 - 05.2024
Shift Supervisor
CVS Pharmacy
05.2022 - 11.2024
Associate of Science - Medical Assistant
Monroe College