Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Vanessa Bailey

Bethpage,NY

Summary

Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Overview

11
11
years of professional experience

Work History

Office Manager

Mega IME Corporation
Bethpage, NY
02.2021 - Current
  • Coded and entered daily invoices with in-house accounting software.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Reviewed files and records to obtain information and respond to requests.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained filing system for records, correspondence and other documents.

Assistant Manager

European Wax Center
Merrick, NY
04.2019 - 02.2021
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Created reports on sales trends, inventory levels, and financial data.

Cash Poster

Catholic Health Services
Melville, NY
04.2017 - 04.2019
  • Accurately posted cash payments to patient accounts utilizing the hospital's financial system.
  • Correctly identified and reconciled discrepancies between payment postings in the financial system and bank deposits.
  • Ensured compliance with all regulatory requirements regarding patient privacy laws.
  • Monitored accounts receivable aging reports to identify delinquent accounts.

Head Teller

TD Bank
East Meadow, NY
05.2013 - 04.2017
  • Managed day-to-day operations of the teller line including scheduling staff members.
  • Worked closely with branch managers on marketing initiatives designed to increase sales volume.
  • Ensured proper handling of cash drawer limits according to bank policy.
  • Assisted in training new tellers on operational procedures, policies, and regulations.
  • Verified cash withdrawals and deposits.

Education

Associate of Applied Science - Marketing And Merchandising

Nassau Community College
Garden City, NY
05-2014

Skills

  • Administrative Support
  • Customer Relations
  • Account Reconciliation
  • Payroll Processing
  • Organizational Skills
  • Customer Service
  • Staff Management

Accomplishments

  • Graduated Magna Cum Laude with a 3.8 GPA
  • Phi Theta Kappa Honor Society from September 2012 - May 2014

Timeline

Office Manager

Mega IME Corporation
02.2021 - Current

Assistant Manager

European Wax Center
04.2019 - 02.2021

Cash Poster

Catholic Health Services
04.2017 - 04.2019

Head Teller

TD Bank
05.2013 - 04.2017

Associate of Applied Science - Marketing And Merchandising

Nassau Community College
Vanessa Bailey