Vanessa Barbosa Fonseca
Selma,United States
Summary
Seeking to obtain a position where I can use my customer service skills to help others and continue growing in my professional development. Organized and dependable candidate. Experienced in building customer relationships while understanding customer needs. Strong communication, interpersonal skills and willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Personal Shopper
Walmart
04.2022 - 01.2024
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Deliver groceries to customer's vehicles, greet customer and neatly organize all groceries inside the vehicle.
- Greeted customers and offered assistance with selecting merchandise, finding items and completing purchases.
- Contributed to team objectives in fast-paced environment.
- Attended to customer calls with questions about their orders or when order was not received correctly. Resolved any issues regarding order and came up with best solution.
Cashier
Food Lion
03.2021 - 03.2022
- Greeted customers entering store and responded to customer's needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions.
- Typed in all produce price-lookup codes and attempted to memorize them for when needed.
- Gathered shopping carts and maintained organized cart storage at store entrance and in parking lot.
- Alternate turns weekly with coworkers to clean and mop front area after shift ended.
Education
High School Diploma -
Smithfield-Selma High School
Smithfield, NC05.2023
Skills
- Customer Service
- Planning and Organization
- Relationship Building
- Attention to Detail
- Customer Relations
- Microsoft Office (Word, Excel & Powerpoint)
LANGUAGES
Bilingual: Fluent in English & Spanish.
Ability to read & write in English & Spanish.
Timeline
Personal Shopper
Walmart
04.2022 - 01.2024
Cashier
Food Lion
03.2021 - 03.2022
High School Diploma -
Smithfield-Selma High School
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