Vanessa Barredo

DMV Title Clerk

• Process new vehicles, transfer of ownership and duplicate titles.
• Received customer satisfaction by efficiently processing DMV title transactions and registrations and addressing their concerns.
• Contacted CA Motor Vehicle Department for status of pending titles.
• Managed a high volume of title applications and paperwork daily.
• Maintained confidential information by having a organized filing systems for customer information.
• Trained new finance team member by helping them understand DMV procedures and forms to use.

Inventory

• Input new incoming vehicles
• Input used vehicles through trade in or off street buy
• Maintained and Cleaned inventory schedules
• Wrote checks to other dealers when doing dealer trades

Wholesales

• Prepared titles to be sent out to auction.
• Handled the accounting when removing it from the books.
• Called banks, DMV on titles that we have not received.
• Sent out weekly wholesale receivable and gross reports.

Contracts

• Scanned confidential paperwork to deal when customer purchases a vehicle from us.
• Handled accounting procedure in a timely and efficient manner.
• Sent weekly emails to managers and finance regarding missing paperwork.
• Balance financial statement weekly to ensure the books match.

Warranty Administrator

• Maintained records of all warranty, factory and gap contracts.
• Submitted contracts in a timely manner.
• Cleaned and maintained warranty and gap schedule.

Data Archives

• Scanned confidential and sensitive paperwork and checks
• Scanned Service repair orders and parts tags.

Supplies

• Ordered all supplies and furniture for the office and dealership weekly
• Maintained a log on inventory

File Clerk

• Filing and organizing customer invoices.
• Maintained and updated filing system and purge old files.

Cashier

• Assisted service departments with answering phone calls, scheduling appointments and addressing customers concerns.
• Balanced deposits on excel spreadsheets

• Maintained clean and comfortable dining environment, so customers will have a positive experience.
• Handled take out and pick up orders
• Handled cash and credit card machines
• Gave customers excellent customer service that I built a rapport with them.