Vanessa Benitez
Bellflower,CA
Summary
To obtain a new opportunity in a position that is available for future and personal growth in a goal oriented environment
Overview
9
9
years of professional experience
Work History
Housekeeper
Letty’s Cleaning Services
04.2022 - Current
- Working with a team to provide quality cleaning services to private residencies & commercial buildings on a scheduled basis.
- Complied with Covid-19 policies and procedures, ensuring sanitation in accordance with the highest health safety standards
- Stripped, washed, and replenished a variety of standard and fragile linens for over 30 rooms a day
- Schedule and obtain a routine checklist to assure effective productivity throughout the week
Cashier Team Lead
Papa Johns
Lakewood, CA
12.2020 - 03.2022
- Process an avg of 50-100 customers per shift, debit and cash in POS system, handling large amounts of cash a day
- Acted as the primary face of the restaurant, greeting customers in a friendly, welcoming manner immediately upon entry or phone call
- Resolved customers concerns and complaints effectively and politely, ensuring a positive and final outcome
- Helped customers complete purchases, locate items, and join reward programs.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Retail Associate
Walgreens
06.2017 - 03.2020
- Greet, assist, and acknowledge over 50+ customers daily entering and exiting the store providing exceptional customer service
- Educated in stores promotion and sales to target the store sales in marketing and advertising to customers
- Fast cash handling and use of the cash registering system, with purchases, returns, checks, exchanges, and the process of a successful transactions
- Maintain a clean and organized store, with proper product placement on shelves and a sanitized area
Education
Dental
UEI College
01.2023
H.S Diploma - undefined
Bellflower High School
01.2020
Skills
- Bilingual (english/spanish)
- Multitasker
- Proficient in microsoft 365, phone operations, fax/printer/copy machine
- Advanced written and communicative skills
- 7 years of customer service
Timeline
Housekeeper
Letty’s Cleaning Services
04.2022 - Current
Cashier Team Lead
Papa Johns
12.2020 - 03.2022
Retail Associate
Walgreens
06.2017 - 03.2020
Dental
UEI College
H.S Diploma - undefined
Bellflower High School