Vanessa Betancourt
Las Vegas,NV
Summary
Motivated strong service worker with exceptional social skills, communication abilities and customer service background. Great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation.
Overview
5
5
years of professional experience
Work History
Barista
Target
03.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Crew Trainer
McDonald's
01.2019 - 01.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Handled customer inquiries and suggestions courteously and professionally.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Developed job-specific competencies and performance standards.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
No Degree - Criminal Justice
College of Southern Nevada
Las Vegas, NV05.2025
High School Diploma -
Sunrise Mountain High School
Las Vegas, NV05.2020
Skills
- Station Preparation
- Sales Expertise
- Communications Strategies
- Food Preparation and Safety
- Available Weekends
- Multitasker
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista
Target
03.2022 - Current
Crew Trainer
McDonald's
01.2019 - 01.2022
No Degree - Criminal Justice
College of Southern Nevada
High School Diploma -
Sunrise Mountain High School
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