Vanessa Branch
Dublin,VA
Summary
I am a motivated worker who can learn anything quickly. I like to stay organized and move with a sense of urgency. I am a positive person who always looks for the bright side in a bad situation. I have great customer service skills and know how to listen. Working as a General Manager for fast food restaurant wasn't easy but it built my confidence and I learned allot from it.
Overview
15
15
years of professional experience
Work History
Stocker
Target
Christiansburg, VA
04.2022 - Current
- Interacted with guests in friendly and knowledgeable way.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Supported merchandising initiatives through meticulous arrangement of products according to planograms.
- Stocked shelves to match planogram images and instructions.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Loading cardboard into bailer and making bails.
General Manager
BoddieNoell Enterprises
Multiple Locations Throughout The NRV
07.2014 - 04.2022
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Scheduled staff shifts efficiently while balancing labor costs against anticipated business demands.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Cashier,Stocker,Bakery,Deli,Customer Service
Walmart
Radford, VA
05.2011 - 05.2014
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Shift Leader
Taco Bell
Radford, VA
03.2009 - 05.2010
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Served as a reliable employee with consistent punctuality and attendance record, setting an example for colleagues to follow suit.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
Education
High School Diploma -
Bradwell Institute
Hinesville, GA08.2008
Skills
- Time Management
- Paperwork Completion
- Critical Thinking
- Cleaning procedures
- Teamwork and Collaboration
- Inventory Audits
- Money Handling
- Health Code Compliance
- Food Preparation
- Order Taking
Timeline
Stocker
Target
04.2022 - Current
General Manager
BoddieNoell Enterprises
07.2014 - 04.2022
Cashier,Stocker,Bakery,Deli,Customer Service
Walmart
05.2011 - 05.2014
Shift Leader
Taco Bell
03.2009 - 05.2010
High School Diploma -
Bradwell Institute