Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Branch

Dublin,VA

Summary

I am a motivated worker who can learn anything quickly. I like to stay organized and move with a sense of urgency. I am a positive person who always looks for the bright side in a bad situation. I have great customer service skills and know how to listen. Working as a General Manager for fast food restaurant wasn't easy but it built my confidence and I learned allot from it.

Overview

15
15
years of professional experience

Work History

Stocker

Target
04.2022 - Current
  • Interacted with guests in friendly and knowledgeable way.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Supported merchandising initiatives through meticulous arrangement of products according to planograms.
  • Stocked shelves to match planogram images and instructions.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
  • Loading cardboard into bailer and making bails.

General Manager

BoddieNoell Enterprises
07.2014 - 04.2022
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Scheduled staff shifts efficiently while balancing labor costs against anticipated business demands.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.

Cashier,Stocker,Bakery,Deli,Customer Service

Walmart
05.2011 - 05.2014
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Shift Leader

Taco Bell
03.2009 - 05.2010
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Served as a reliable employee with consistent punctuality and attendance record, setting an example for colleagues to follow suit.
  • Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.

Education

High School Diploma -

Bradwell Institute
Hinesville, GA
08.2008

Skills

  • Time Management
  • Paperwork Completion
  • Critical Thinking
  • Cleaning procedures
  • Teamwork and Collaboration
  • Inventory Audits
  • Money Handling
  • Health Code Compliance
  • Food Preparation
  • Order Taking

Timeline

Stocker

Target
04.2022 - Current

General Manager

BoddieNoell Enterprises
07.2014 - 04.2022

Cashier,Stocker,Bakery,Deli,Customer Service

Walmart
05.2011 - 05.2014

Shift Leader

Taco Bell
03.2009 - 05.2010

High School Diploma -

Bradwell Institute

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Vanessa Branch