Vanessa Burnside
ORLANDO,FLORIDA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Team Lead
Walmart
11.2022 - 08.2023
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Prepared merchandise for sales floor by pricing or tagging.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Floor Associate
STRADA FIAT AUTOMOTIVE
09.2014 - 02.2021
- Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals.
- Liaised with vehicle sales representatives to review sales versus objectives, needs and growth opportunities and resolve customer complaints.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Responded to customer enquiries via telephone and email.
- Completed registration paperwork and sales documentation.
- Prepared purchased vehicles and completed final delivery checks.
Education
High School Diploma -
INSTITUTO MINEIRO DE BELO HORIZONTE
12.2000
Skills
- Schedule Management
- Production Monitoring
- Sales Expertise
- Flexible Schedule
- Interpersonal Skills
- Teamwork and Collaboration
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Team Lead
Walmart
11.2022 - 08.2023
Sales Floor Associate
STRADA FIAT AUTOMOTIVE
09.2014 - 02.2021
High School Diploma -
INSTITUTO MINEIRO DE BELO HORIZONTE
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