Vanessa Campbell
Phillipsburg
Summary
Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.
Overview
8
8
years of professional experience
Work History
Unit Secretary
RWJBH – Newark Beth Israel Medical Center
Newark
01.2024 - Current
- Perform assigned clerical duties (Conduct environmental rounds, stock supply closet, complete assignment board, answer phones/call bells, print daily census, complete patient rounds, file diagnostic reports)
- Assemble and maintain patient charts using technical and organizational skills according to policy.
- Contributes to the unit’s overall patient satisfaction score by doing regular rounding, escalation of complaints and providing service recovery
- Transcribes physician orders
Childcare Specialist
Care.com
NJ
02.2022 - Current
- Providing exceptional childcare assistance by implementing patience, compassion, and problem solving skills.
- Tutored math, along with providing homework assistance in specified areas.
- Use my customer service skills to gain and build clientele and produce phenomenal service.
Administrative and Customer Services Representative
Complete Document Solutions
Fairfield
01.2019 - 01.2022
- Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintain financial accounts by processing customer adjustments.
- Recommend potential products or services to management by collecting customer information and analyzing customer’s needs.
Sales and Recruiting Representative
New Jersey Business Associates
Green Brook
01.2018 - 03.2018
- Attracting suitable candidates through databases, online employment forums, social media, etc.
- Conducted interviews and sorting through applicants to fill open positions.
- Promoting the company’s reputation and attractiveness as a good employment opportunity.
Education
Liberal Studies (Public Relations, Advertising, and Sociology)
Rowan University
Glassboro, NJSkills
- Microsoft Office
- Strong communication (Written/Verbal)
- Time management
- Organizational
- Detail oriented
- Multitasking
- Adaptability
- Customer Service
- Discretion
References
Available upon request
Timeline
Unit Secretary
RWJBH – Newark Beth Israel Medical Center
01.2024 - Current
Childcare Specialist
Care.com
02.2022 - Current
Administrative and Customer Services Representative
Complete Document Solutions
01.2019 - 01.2022
Sales and Recruiting Representative
New Jersey Business Associates
01.2018 - 03.2018
Liberal Studies (Public Relations, Advertising, and Sociology)
Rowan University