Vanessa Cardoza
Eastvale,CA
Summary
Multi-tasking office administrator well-known for creating positive workplace culture and high-performing teams. Demonstrated sales construction expertise, including competitive offerings, pricing and market positioning. Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.
Overview
9
9
years of professional experience
Work History
Office Administrator
Empire Building Company
01.2016 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Handled all schedules and work orders on a daily basis
- Offered new services to existing customers and provided estimates to increase sales
- Handled day-to-day accounting processes to drive financial accuracy.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Effectively communicated with clients about payment needs and kept updated
- Distribute all work orders to employees
Customer Service Cashier
98 Cents & Up Store
02.2015 - 01.2016
- Enabled customers to feel welcomed, important, and answered all questions
- Arranged store displays & handled local marketing and advertising
- Organize and maintained inventory on daily basis
Education
High School Diploma -
Temescal Canyon High School
Lake Elsinore, CA06.2017
Skills
- Intuit Quickbooks - 7 years experience
- Operated a family owned business for 9 plus years
- Excellent People Skills
- Proficient verbal and written skills in both English and Spanish
- Consistently exceed sales effectives for business department goals
- Quality Control
- Good Telephone Etiquette
- Staff supervision
- Flexible and Adaptable
Timeline
Office Administrator
Empire Building Company
01.2016 - Current
Customer Service Cashier
98 Cents & Up Store
02.2015 - 01.2016
High School Diploma -
Temescal Canyon High School
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