Open To Work
Vanessa Castaneda
Rio Rancho
Work Preference
Summary
Detail-oriented logistics and pharmacy operations professional with a focus on process optimization and regulatory compliance. Streamlined workflows to enhance efficiency and safety standards. Motivated to embrace challenges while demonstrating a strong work ethic, adaptability, and excellent interpersonal skills.
Overview
22
22
years of professional experience
Work History
City Letter Carrier
United States Postal Service, USPS
Albuquerque
03.2020 - 02.2025
- Ensured secure handling of sensitive materials, including registered, insured, and certified mail, to maintain delivery integrity.
- Controlled and maneuvered company postal vehicles safely while complying with traffic regulations and safety protocols along designated routes.
- Dispatched mail and packages to residences and businesses daily.
- Streamlined sorting of incoming mail and established efficient distribution processes, enhancing timely delivery.
- Sorted mail for delivery routes into delivery vehicle following established procedures.
- Delivered mail on foot or by vehicle while adapting to changing road and weather conditions, maintaining adherence to delivery schedule.
- Employed portable electronic scanner to oversee parcels and uphold records documenting tracking progress of deliveries.
Senior Certified Pharmacy Technician
Walgreen's Pharmacy
Albuquerque
10.2002 - 03.2020
- Administered vaccines in accordance with New Mexico Department of Health and CDC regulations, ensuring patient safety and adherence to legal standards.
- Appointed as the Lead Tech for the YUYAMA EV180UC vial filling robot managing daily operations on accuracy, compliance, efficiency, inventory replenishment, cell calibration, mechanical errors, electrical and software issues and component cleanings by practicing daily preventative maintenance.
- Partnered with pharmacists to execute medication management practices ensuring patient safety and verifying prescription accuracy.
- Administered and dispensed medications, including controlled substances, with precision while executing medication reconciliation to ensure accuracy for diverse patient prescription requirements.
- Coordinated workflow within pharmacy department to maintain compliance with federal and state regulations, enhancing operational effectiveness.
- Implemented pharmacy management software for efficient prescription processing and tracking while performing medication reconciliation to ensure precision of patient prescriptions.
- Executed management of accurate records for pharmaceutical inventory and equipment by rotating stock, monitoring expiration dates, and resolving discrepancies in drug counts to uphold product integrity.
- Optimized drug storage by arranging shelving areas for clear section allocation, organizing products and shelves alphabetically and according to milligram.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Rectified billing issues with insurers or third-party payers by processing claims for payment, aligning EOBs, and managing prior authorization overrides.
- Documented medication dispensing and inventory processes to support cost-saving initiatives and optimize inventory management.
- Entry of prescription data into computer systems from prescribers for patient profiles alongside dispensing and counting medications while labeling and packaging into suitable vials or bottles.
- Developed and maintained positive relationships with patients and healthcare providers.
Education
Certificate - Pharmaceutical Medicine
NM Pharmacy Tech Immunization Program
Online01-2019
CPR Certificate - Human Biology
American Red Cross
Online10-2015
Certificate - Human Biology
Pharmacy Technician Certification Board
Online01-2003
License - New Mexico Pharmacy Law
New Mexico Board of Pharmacy
Online01-2003
High School Diploma -
Robertson High School
Las Vegas, NM05-2002
Skills
- Inventory management
- Documentation and recordkeeping
- Safety compliance
- Process optimization
- Customer assistance
- Attention to detail
- Time management
- Task prioritization
- Problem solving
- Training and mentoring
- Punctuality
- Organizational skills
- Spanish fluency
- Financial records oversight
Timeline
City Letter Carrier
United States Postal Service, USPS
03.2020 - 02.2025
Senior Certified Pharmacy Technician
Walgreen's Pharmacy
10.2002 - 03.2020
Certificate - Pharmaceutical Medicine
NM Pharmacy Tech Immunization Program
CPR Certificate - Human Biology
American Red Cross
Certificate - Human Biology
Pharmacy Technician Certification Board
License - New Mexico Pharmacy Law
New Mexico Board of Pharmacy
High School Diploma -
Robertson High School