VANESSA CASTRO
Artesia,CA
Summary
Administrative Assistant focused on driving productivity by leveraging strong front office management skills. Receptionist who answers a high volume of incoming calls while handling in-person inquires Front line customer service experience
Overview
16
16
years of professional experience
2011
2011
years of post-secondary education
Work History
Administrative/Clerical Assistant
Evaluation, and Education Inc
Anaheim, CA
10.2012 - Current
- Center for Applied Research, Answer and manage incoming and outgoing calls while recording accurate messages.
- Help distribute employee notices and mail around the office.
- Manage the receptionist area, including greeting visitors and respond to telephone and in-person requests for information.
- Design electronic file systems and maintain electronic and paper files.
- Make copies, send faxes and mail/emails in a timely manner.
- Enter, update and maintain clients records on computer Volunteer.
- Generated and filed accounts payable invoices with corporate office.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Guest Service Assistant
GSA, Target
Cerritos, CA
10.2012 - 01.2019
- Lead and manage a team of thirty plus cashier, including objective setting, performance management, coaching/development and training.
- Supervise all cashiers.
- Prepare cashiers break and lunch breakdown worksheet.
- Resolve guest issue or concern.
- Distribute change (money) to various other work center.
- Close all registers at the end of the night.
- Issue new funds for the next day.
- Audit the registers to make sure all funds are collected.
- Accountability and maintenance of money in the safe.
Artesia Park
Artesia, CA
08.2010 - 01.2011
- Helped the park with everyday activities.
- Collected information about clients.
- Assisted students with homework.
Education
High School Diploma -
Richard Gahr High School
Cerritos, CASkills
- Mail management
- Data entry documentation
- Excel spreadsheets
- Check processing
- Inventory systems
- Data organization
- Inventory supplies
- Database entry
- Strong problem solver
- File and data retrieval systems
- Data entry
- Administrative operations
References
References
Available upon request.
Timeline
Administrative/Clerical Assistant
Evaluation, and Education Inc
10.2012 - Current
Guest Service Assistant
GSA, Target
10.2012 - 01.2019
Artesia Park
08.2010 - 01.2011
High School Diploma -
Richard Gahr High School