VANESSA C. HERNANDEZ

Medical Assistant internship

• Handled cash accurately and prepared deposits.
• Motivated, trained, and disciplined employees to maximize performance.
• Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
• Increased customer satisfaction by addressing and resolving concerns in a timely manner.

• Rooming patients, medical records, front desk support, MA float, and marketing outreach.

• Safety officer, office trainer, EPIC super user, rooming patients, medical records, referrals, surgery scheduling, front desk support, and marketing outreach

• Assisted with procedures and examinations (pap smears, IUD insertions, etc.), vital signs, provided testing results to patients, collected samples and blood draws