Vanessa Collier
Redmond,OR
Summary
Dedicated and organized professional with outstanding relationship-building and problem-solving skills. Proven Leader with experience in operations and office management. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels.
Overview
13
13
years of professional experience
Work History
Operations Manager/Package Delivery Driver
Local Logistics, LLC
Redmond, OR
12.2019 - Current
- Managed 26 contractors. Scheduled and dispatched to maximize productivity while maintaining profit margins.
- Directed day-to-day warehouse operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Utilized routing and dispatching software, Google Sheets, Google Docs, etc.
- Ran and compiled daily driver reports and metrics.
- Provided leadership, insight, training, and mentoring to newly hired employees to supply knowledge and improve their efficiency.
- Achieved employee retention by fostering team environment and morale building
- Upheld standards of leadership by consistently leading by example. Empowered employees to take ownership of their responsibilities, leading to increased accountability for themselves and team.
- Updated and maintained vehicle fleet records, maintenance, and repairs.
- Unloaded freight from semi trucks, sorted into routes. Loaded and unloaded delivery packages into van, routing most efficiently for high volume while providing excellent customer service.
Wax Assembler
PCC Structurals
Redmond , Ore
05.2017 - 03.2020
- Built military and medical wax assemblies using hot wax, torches, hot pencils, and other tools to adhere to high standards.
- Completed dimensional integrity per tech cards, specifications, and/or instructions.
- Managed time efficiently in order to complete assemblies within deadlines in a fast-paced environment. Adhering to industry standards, workplace safety regulations, and maintaining a safe and clean work station.
- Collaborated with team members for continuous improvement of wax assembly procedures and best practices.
Office Manager/ Maintenance Coordinator
High Desert Property Management
Redmond, OR
06.2012 - 05.2017
- Effective communication, correspondence, and problem resolution with property owners, tenants, and vendors for over 500 properties.
- Answered multiple-line phone systems and emails. Screening potential tenants utilized multiple computer programs and software. General office functions.
- Entering vendors, insurance, W-9s, and general information into the system.
- Processing work requests, receiving approval, and scheduling vendors. Follow through to ensure the completion of assignments and billing to the correct party.
- Building and maintaining owner, tenant, and vendor relations.
Education
Electronic Repair Technician
Great Basin College
Elko, NV05-2000
Skills
- Operations and Office Management
- Client/Vendor Relations
- Staff training
- Detail-oriented, and enjoy challenges
- Google Docs, Google Sheets, Microsoft Word, MS Excel, MS Publisher, Outlook, Gmail, etc
- Forward-thinking, proactive, and hardworking individual
- An independent worker and a collaborative team player, consistently driven to deliver the best outcomes
References
References available upon request.
Timeline
Operations Manager/Package Delivery Driver
Local Logistics, LLC
12.2019 - Current
Wax Assembler
PCC Structurals
05.2017 - 03.2020
Office Manager/ Maintenance Coordinator
High Desert Property Management
06.2012 - 05.2017
Electronic Repair Technician
Great Basin College