Vanessa Contreras
Belle Glade,FL
Summary
Proven Insurance Verification Specialist with a track record of excellence at DentalWorks Studio, adept in HIPAA compliance and insurance coverage verification. Leveraged attention to detail and superior communication skills to enhance patient satisfaction and streamline authorization processes, significantly improving office efficiency.
Overview
2021
2021
years of professional experience
Work History
Insurance Verification Specialist
DentalWorks Studio
- Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Provided excellent customer service to patients and medical staff.
- Trained new staff on filing, phone etiquette and other office duties.
Patient Coordinator
Bgr Dental
07.2018 - 03.2020
- Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Provided excellent customer service to patients and medical staff.
- Trained new staff on filing, phone etiquette and other office duties.
Education
High School Diploma -
Sam Houston High School
Houston, TXSkills
- Attention to detail
- Patient confidentiality
- HIPAA compliance
- Insurance coverage verification
- Data entry proficiency
- Eligibility determination
- Data entry and review
- Coverage and authorizations
- Communication and interpersonal skills
- Coordination and scheduling
- Patient contact
- Prior authorization processing
- Customer relationship management
Languages
Spanish
Professional Working
Timeline
Patient Coordinator
Bgr Dental
07.2018 - 03.2020
Insurance Verification Specialist
DentalWorks Studio
High School Diploma -
Sam Houston High School
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