Vanessa Cook
Montrose,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Kwik Fill
07.2024 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about merchandise.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared and presented food in compliance with health and safety guidelines.
- Kept workplace clean and organized in line with restaurant policies.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prepared salads, soups and sandwiches for customers.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Receptionist
Endless Mountains Veterinary Center, PC
12.2020 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Transcribed phone messages and relayed to appropriate personnel.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Sales Associate
Pump N Pantry
06.2018 - 07.2024
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Trained team members to prepare sandwiches and other items according to instructions.
- Prepared and presented food in compliance with health and safety guidelines.
- Kept workplace clean and organized in line with restaurant policies.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prepared salads, soups and sandwiches for customers.
Education
High School Diploma -
Elk Lake High School
Springville, PA06.2018
Skills
- Payment Processing
- Stocking and Receiving
- POS System Operation
- Customer Service
- Food Preparation
- Cleaning and sanitization
- Teamwork and Collaboration
- Phone and Online Order Processing
Additional Information
References:
Lori King
Practice Manager
Endless Mountains Veterinary Center, PC
Montrose, PA
570-396-4524
Lori is the practice manager at EMVC.
Kimberly Lathrop
Assistant Manager
Kwik Fill
Montrose, PA
570-240-3519
Kimberly is the assistant manager at Kwik Fill and had been the assistant manager at Pump N Pantry prior to the switch over.
Timeline
Sales Associate
Kwik Fill
07.2024 - Current
Receptionist
Endless Mountains Veterinary Center, PC
12.2020 - Current
Sales Associate
Pump N Pantry
06.2018 - 07.2024
High School Diploma -
Elk Lake High School
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