Vanessa Cortes

• Supported office clerical functions using word processing and other software, email, and office machines.
• Copied, sorted, and filed records of office activities.
• Answered telephones, directed calls, and took messages.
• Assisted students in finding useful study methods to enhance academic performance.
• Built and strengthened positive relationships with students, parents, and teaching staff.
• Served as a classroom aide to teachers and worked one-on-one with special needs students.

• Administered ELPAC test to students.
• Use online testing systems to assess students, ranging from TK through 8th grade, (both virtually and in person).
• Helped faculty prepare tests and set up testing spaces.
• Met with parents about student needs to garner additional support.
• Score tests in accordance with ELPAC guidelines and rubrics

• Helped customers complete purchases.
• Answered questions about store policies and addressed customer concerns.
• Restocked and organized merchandise in front lanes.
• Maintaining a clean facility by completing a variety of cleaning tasks.
• Trained new team members in cash register operation, stock procedures, and customer services.

Worked at the Gym via a work-study supervised by the Migrant program at BUHS.

• Maintaining a clean facility by completing a variety of cleaning tasks.
• Greeted the clients of the gym and complete a variety of front desk tasks, such as taking phone calls, answering questions, handling correspondence, etc.