VANESSA DOMINGUEZ

• Operate the register, process transactions, and handle customer payments.

• Supervise and support service counter staff, ensuring efficient and professional service.

• Monitor cash handling procedures to prevent discrepancies and ensure accuracy.

• Address customer inquiries, concerns, and complaints in a professional and timely manner.

• Train and guide employees on proper register use and customer service protocols.

• Maintain a clean, organized, and efficient service counter area.

• Collaborate with management to improve checkout processes and service quality.

• Ensure compliance with company policies and financial procedures.

• Supported store leadership in daily boutique operations including opening/closing procedures, cash management, and team support.
• Assisted with training and onboarding new team members on product knowledge, selling techniques, and service expectations.
• Assisted management with inventory control, stock organization, and loss prevention procedures.
• Provided on-the-floor leadership by directing sales associates, delegating tasks, and maintaining a strong focus on sales goals and customer experience.
• Supported store leadership in monitoring daily sales performance and motivating the team to achieve store targets and KPIs.
• Maintained operational excellence by overseeing cash handling, opening/closing procedures, and compliance with company policies.
  

• Supported store leadership with daily boutique operations, including opening and closing procedures, cash handling, and operational compliance.
• Delivered personalized consultations on skincare, fragrance, and body care products, building strong client relationships and increasing repeat business.
• Supported achievement of store sales goals through strategic upselling, cross-selling, and clienteling.
• Helped coordinate promotional events, product launches, and in-store marketing initiatives to increase customer traffic and sales.
• Resolved customer concerns professionally to maintain high levels of customer satisfaction and brand loyalty.
  

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
• Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.