VANESSA DURAN LUNA
Paulden,AZ
Summary
Analytical fraud investigation professional specializing in identifying financial risks and analyzing high-volume transaction data. Developed and delivered training programs on fraud detection, enhancing team readiness and operational efficiency. Mentored investigators to strengthen fraud prevention strategies and improve overall effectiveness.
Overview
5
5
years of professional experience
Work History
Senior Specialist – Fraud (Promotion)
CARVANA
Tempe, USA
01.2026 - Current
- Presented fraud risk reviews and emerging fraud trends to leadership and stakeholders, informing strategic decision-making.
- Developed training modules in Workday on fraud detection and investigative procedures to improve team readiness.
- Mentored investigators, enhancing fraud prevention strategies across operations teams.
- Test and validate fraud prevention models to ensure accurate data capture prior to deployment.
- Analyzed data to identify trends and recommend process improvements.
Fraud Investigator
CARVANA
Tempe, USA
01.2023 - Current
- Collaborated with law enforcement and internal teams to support complex financial investigations, ensuring thorough case resolution.
- Identified fraud patterns through dataset analysis and escalated high-risk accounts for timely intervention.
- Investigated suspicious transactions and financial documentation using fraud detection tools, enhancing detection accuracy.
- Analyze bank statements, credit reports, and transactional records to identify fraud indicators.
Treasury Operations Senior Specialist
CARVANA
Tempe, USA
01.2022 - 01.2024
- Managed 200+ daily customer payoff transactions, ensuring accurate lien verification and timely financial reconciliation to support customer satisfaction.
- Reviewed financial documentation to assess payoff readiness and ensure compliance with lender requirements, facilitating smooth transaction processes.
- Coordinated with internal teams to resolve payment discrepancies, enhancing operational accuracy and reducing potential delays in payment processing.
Advocate I – Sell to Carvana
CARVANA
Tempe, USA
06.2021 - 12.2021
- Coordinated resolution of title and lien documentation issues among customers, lenders, and internal teams.
- Organized documentation and evidence files for fraud cases to support investigative teams.
- Reviewed legal documents to ensure compliance with state and federal regulations.
- Drafted contracts and agreements for various business transactions.
- Provided legal advice on operational issues affecting the company’s services.
Education
Bachelor of Science - Accounting
Yavapai College
Prescott, AZ03-2026
Skills
- Fraud Detection
- Fraud detection
- Fraud training
- Risk Assessment
- Risk assessment
- Transaction Review
- Financial Document Analysis
- Data Analysis
- Data interpretation
- Microsoft Excel
- Research investigation
- Cross-functional teamwork
- Training development
Languages
Spanish, Bilingual
Timeline
Senior Specialist – Fraud (Promotion)
CARVANA
01.2026 - Current
Fraud Investigator
CARVANA
01.2023 - Current
Treasury Operations Senior Specialist
CARVANA
01.2022 - 01.2024
Advocate I – Sell to Carvana
CARVANA
06.2021 - 12.2021
Bachelor of Science - Accounting
Yavapai College