Vanessa Fields
Brooklyn
Overview
27
27
years of professional experience
Work History
Ramp Agent
JetBlue Airways
Queens
05.2015 - Current
- Responsible for loading and unloading customer baggage and cargo, sorting bags accurately to avoid misloads, and operating various ground service equipment while ensuring the safety and integrity of the aircraft.
- I arrive early to ensure that the bag room and equipment are fully prepared for daily operations.
- This proactive approach guarantees that our customers can have complete confidence in the integrity of their baggage, allowing them to enjoy a stress-free experience.
Postal Support Employee
United States Postal Service
Queens
10.2018 - 01.2019
- Key responsibilities involve efficiently loading and unloading mail, expertly operating machinery, accurately sorting mail, and delivering exceptional window service to customers.
Ramp Agent
GSI
Queens
04.2012 - 05.2015
- Tasked with expertly loading and unloading baggage and cargo, while effectively operating a range of ground service equipment to ensure seamless and efficient airport operations.
Clerical Aide
Waverly Job Center
New York
05.2011 - 11.2011
- Deliver comprehensive clerical support to supervisors by efficiently retrieving and processing files, client records, and essential documents within existing systems.
- Effectively manage phone calls and direct guests, while consistently executing general office tasks with professionalism and attention to detail.
Seasonal Maintenance Worker
NYC Parks & Recreation
New York
07.2010 - 04.2011
- I lead the maintenance crew in beautifying and maintaining parks and streets.
- I supervised the crew's painting of city benches, fences, playgrounds, and facilities.
- I conducted thorough inspections of the worksite, identifying and removing any unwanted graffiti.
Sales/Retail Associate
Pitney Bowes
New York
04.2008 - 11.2009
- Received, evaluated and scheduled client requests, operating multiple phone lines and inquiries, as well as forwarding calls to the appropriate department.
- I also assisted with digital filing and printing, as well as operating Fiery and Bindery equipment.
Project Coordinator, Assistant Manager
Fed-Ex Kinko's
Manhattan
06.2003 - 10.2007
- Supervised and coordinated the activities of workers while analyzing operational issues such as equipment failures.
- Stocked inventory and ensured that all new hires were trained to proficiency in customer service as well as company policies and procedures.
Cashier
Kids R Us
Valley Stream
03.2001 - 06.2003
- Processed customer transactions efficiently and accurately at a retail children's store.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained clean and organized checkout area to promote a welcoming environment.
- Executed cash handling procedures including balancing cash drawer at shift end.
- Accepted cash and credit card payments, issued receipts and provided change.
Cashier
McDonald's
Queens
02.1999 - 03.2001
- Process transactions, ring up purchases, handle payments, and make change.
- Manage cash and credit card transactions, and other payment methods.
Education
GED -
Manhattan Learning Center
212 W 120th St, New York ,Ny 1002710-2011
High School Diploma -
Long Island City HS
14-30 Broadway,Astoria, NY 1110606-1999
Skills
- Mail sorting
- Machinery operation
- Safety compliance
- Efficient loading
- Cargo handling
- Customer service
Timeline
Postal Support Employee
United States Postal Service
10.2018 - 01.2019
Ramp Agent
JetBlue Airways
05.2015 - Current
Ramp Agent
GSI
04.2012 - 05.2015
Clerical Aide
Waverly Job Center
05.2011 - 11.2011
Seasonal Maintenance Worker
NYC Parks & Recreation
07.2010 - 04.2011
Sales/Retail Associate
Pitney Bowes
04.2008 - 11.2009
Project Coordinator, Assistant Manager
Fed-Ex Kinko's
06.2003 - 10.2007
Cashier
Kids R Us
03.2001 - 06.2003
Cashier
McDonald's
02.1999 - 03.2001
GED -
Manhattan Learning Center
High School Diploma -
Long Island City HS