Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vanessa Flores

San Antonio,Texas

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level ready to help team achieve company goals.

Overview

18
18
years of professional experience

Work History

Biometrics Technician

Media Riders
San Antonio, TX
04.2024 - Current
  • Performed daily maintenance and calibration of biometric equipment.
  • Communicated effectively with coworkers, supervisors and customers in both written and verbal formats.
  • Verified identity documents presented by customers to ensure accuracy prior to taking fingerprints.
  • Educated customers on proper methods for providing their fingerprints during the process.
  • Operated equipment, such as scanners, used for capturing fingerprints accurately and efficiently.
  • Provided assistance to customers in scheduling appointments and answering questions about the process.
  • Collected payment from customers for fingerprinting services rendered.

Foral Merch

Falcon Farms
San Antonio, TX
03.2024 - Current
  • Conducted regular inventory checks to maintain accurate stock levels.
  • Performed daily maintenance activities such as watering plants and replacing wilted flowers.
  • Organized the work area for efficient workflow during busy periods.
  • Assisted in maintaining inventory levels of fresh flowers, plants, and vases.
  • Ensured customer satisfaction by providing quality products and services.

Manager

Grocery Outlet Bargain Market
Altadena, CA
09.2019 - 10.2023
    • Managed and motivated employees to be productive and engaged in work.
    • Accomplished multiple tasks within established timeframes.
    • Maintained professional, organized, and safe environment for employees and patrons.
    • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
    • Cross-trained existing employees to maximize team agility and performance.
    • Maximized performance by monitoring daily activities and mentoring team members.
    • Onboarded new employees with training and new hire documentation.
    • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
    • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
    • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
    • Established team priorities, maintained schedules and monitored performance.
    • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Caregiver

Attama
Rancho Cucamonga, CA
01.2019 - 08.2019
    • Assisted clients with daily living needs to maintain self-esteem and general wellness.
    • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
    • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
    • Built strong relationships with clients to deliver emotional support and companionship.
    • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
    • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
    • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
    • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
    • Monitored clients' overall health and well-being and noted significant changes.

Stocker

New York And Company
Ontario, CA
04.2018 - 11.2018
  • Processing all incoming shipping,
  • Floor moves, putting out new styles,
  • Organizing all racks of clothing, Cashiering.
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication

Cashier

Ross Dress For Less
Ontario, CA
08.2016 - 04.2018

Part- time Book Keeper

  • Till bags, balancing safe, counting and managing cashier cash drops, keeping and balancing store's books.
  • Also calling in weekly change orders.
  • Part-time Cashier
  • -Greeting customers, providing customer-service, ringing transactions, product knowledge, and general department maintenance.
  • Internal Key Holder/ Back-up Manager-Running sales floor, assigning daily task for associates, working on store projects, making cash drops.

Warehouse Receiver

Sport Chalet
Rancho Cucamonga, CA
04.2015 - 06.2016
    • Kept work areas clean, safe and organized.
    • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
    • Unloaded pallets and deliveries and organized products in warehouse.
    • Placed, tagged, and secured merchandise in diverse designated areas.
    • Compared shipping orders and invoices against contents received to verify accuracy.
    • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
    • Received incoming shipments, compared contents against associated records and transmitted to proper department.

Bookkeeper

Sport Chalet
Chino Hills, CA
09.2012 - 04.2015
    • Greeted customers entering store and responded promptly to customer needs.
    • Built relationships with customers to encourage repeat business.
    • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
    • Worked flexible schedule and extra shifts to meet business needs.
    • Helped customers complete purchases, locate items, and join reward programs.
    • Restocked and organized merchandise in front lanes.
    • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
    • Stocked, tagged and displayed merchandise as required.
    • Answered questions about store policies and addressed customer concerns.
    • Assisted customers with returns, refunds and resolving transaction issues.
    • Learned duties for various positions and provided backup at key times.

Concessions Cashier

Kukui Grove Cinemas
Kauai, Hawaii
09.2008 - 08.2011
    • Opening duties,
    • cashiering, stocking,
    • cleaning, customer service,
    • serving food, and closing duties.

Cashier/Server

Cold Stone Creamery
Kauai, Hawaii
10.2006 - 09.2008
    • Opening duties,
    • cashiering, stocking,
    • cleaning,
    • customer service,
    • serving food,
    • closing duties.

Education

No Degree - General Studies

Kauai Community College
Lihue, HI
01-2010

No Degree - General Studies

Mt San Antonio College
Walnut, CA
2008

High School Diploma -

Kauai High School
Lihue, HI
06.2007

Skills

  • Excellent Communication
  • Problem-Solving
  • Document maintenance
  • Attention to Detail
  • Teamwork and Collaboration
  • Time management abilities
  • Professionalism
  • Problem-solving abilities
  • Multitasking
  • Policy Implementation
  • Workforce Management
  • Performance Management
  • Time Management

Languages

Spanish
Native/ Bilingual

Timeline

Biometrics Technician

Media Riders
04.2024 - Current

Foral Merch

Falcon Farms
03.2024 - Current

Manager

Grocery Outlet Bargain Market
09.2019 - 10.2023

Caregiver

Attama
01.2019 - 08.2019

Stocker

New York And Company
04.2018 - 11.2018

Cashier

Ross Dress For Less
08.2016 - 04.2018

Warehouse Receiver

Sport Chalet
04.2015 - 06.2016

Bookkeeper

Sport Chalet
09.2012 - 04.2015

Concessions Cashier

Kukui Grove Cinemas
09.2008 - 08.2011

Cashier/Server

Cold Stone Creamery
10.2006 - 09.2008

No Degree - General Studies

Kauai Community College

No Degree - General Studies

Mt San Antonio College

High School Diploma -

Kauai High School
Vanessa Flores