Vanessa Flores
Stanton,TX
Summary
Results-driven Branch Coordinator with expertise in inventory management, customer relationship management, and problem solving. Proven ability to optimize branch operations and enhance service delivery.
Overview
14
14
years of professional experience
Work History
Branch Coordinator
Miratech
Odessa, Texas
08.2018 - Current
- Coordinated branch operations to enhance workflow and optimize resource allocation.
- Developed staff schedules to improve coverage and service delivery efficiency.
- Managed inventory control processes to sustain stock levels and prevent shortages.
- Assisted in training new employees on policies and procedures for compliance.
- Facilitated communication between departments to enhance collaboration and support.
- Ensured compliance with company policies, procedures, and regulations.
- Supported customer service initiatives by addressing inquiries and resolving issues promptly.
- Provided support in resolving customer issues related to products or services offered by the branch.
- Coordinated branch operations to ensure efficient customer service.
- Maintained records of inventory, sales, customers, and other relevant data.
- Managed relationships with vendors and suppliers to facilitate timely delivery of goods or services.
- Supported outside sales force in servicing and obtaining new business.
- Established contacts with local businesses or organizations to increase market presence.
Mechanical Equipment
Administrative Assistance
Midland, Texas
08.2012 - 05.2018
- Executed daily tasks with precision and efficiency, ensuring operational consistency.
- Collaborated with diverse team to meet objectives and resolve product-related challenges.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Addressed customer inquiries and requests, enhancing overall satisfaction levels.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed household errands and other essential duties.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated a variety of machinery and tools safely and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Updated and maintained databases with current information.
Education
High School Diploma -
Stanton High
Stanton, TX08-2003
Skills
- Inventory management
- Schedule development
- Customer service support
- Policy compliance
- Customer relationship management
- Problem solving
- Time management
- Reliable
- Customer relationships
- Vendor management
- Customer and vendor relations
- Relationship building and management
- Multi-tasking
- Client relationship management
- Accounts receivable
- Customer service
- Accounts payable
- Relationship building
- Branch operations management
Timeline
Branch Coordinator
Miratech
08.2018 - Current
Mechanical Equipment
Administrative Assistance
08.2012 - 05.2018
High School Diploma -
Stanton High